North West Carpet Cleaning
✓ ClaimedRohan's carpet and tile work leaves pet stains, aged carpets and bathroom grime almost unrecognisable.
Rohan is the business, and customers keep saying he turns up on time, explains pricing upfront and gets carpets looking far better than expected. The same name appears in nearly every review, so you are not rolling the dice on a different technician each visit. One renter has booked him yearly for about four years, and he has also handled tile cleaning, lounges and rugs beyond the standard carpet work. Customers mention prompt replies and at least two same-day jobs, which matters if you are under a deadline. If you want a specific price or an urgent slot, ask for Rohan directly and confirm the quote before he arrives.
Their work
What it's like working with them
Based on a sample of Google reviews (29 total)
“you can't even see where they were”
“the rug came up like brand new”
“Rohan is super friendly and professional”
“extremely reasonable prices for the product”
“needed carpet cleaned asap and they came out the same day”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About North West Carpet Cleaning
Rohan is the name that comes up in nearly every review. He handles carpet cleaning, tile cleaning, lounge cleaning and rugs himself. Customers mention he is friendly, arrives on time and explains costs clearly before starting. The work stretches beyond carpet to bathrooms, toilets, tiled areas and couches. One customer has used him yearly for about four years, which points to a reliable regular rather than a one-off contractor. Reviewers praise the same things repeatedly: prompt replies, punctual arrival and stain results that surprise them. The dog urine stain job stood out because the marks disappeared completely. You are dealing with the owner, not a rotating crew, so what you see in the reviews is what you are likely to get. People with rental exit cleans, family homes and urgent carpet jobs all report a good result from the same person. It is a small operation, and the reviews suggest that is exactly what customers like about it.
Best for: carpet and rug deep cleans in family homes, rental exit cleans with tile work, and urgent stain removal jobs where you want the same technician each visit.
Common questions about North West Carpet Cleaning
Who will actually turn up to clean my carpets?+
Reviewers consistently mention Rohan by name, which suggests he is the main technician. Several customers say he is friendly, punctual and clear about costs. If you want to be certain, ask for Rohan when you book.
Does North West Carpet Cleaning handle pet stains?+
Yes. One customer specifically mentioned dog urine stains at the front of the house. After the clean, they said you could not see where the stains had been.
What else can they clean besides carpets?+
Reviews mention tiled areas, bathroom and toilet tiles, rugs, lounges and couches. Several customers treated this as a one-stop clean rather than carpet only. Pricing feedback says the combined jobs were still considered reasonable.
Are they good for urgent or tight-deadline cleans?+
At least one reviewer needed carpet cleaning as soon as possible and had them out the same day. Others mention prompt replies and on-time arrival. For rental exit cleans or moving deadlines, it is worth booking early and confirming the time with Rohan.
How do their prices compare?+
Reviewers describe the pricing as very reasonably priced and cheaper than other quotes they received. One customer said the result was fantastic for a low price compared with other companies. You should still ask for a quote because job size affects cost.