Maid to Clean
Customers receive thank-you candles for booking and consistently mention individual cleaners like Ashik and Tony by name.
From 2,081 Google reviewsThe standout pattern is their attention to customer experience beyond just cleaning - sending thank-you gifts and operating what customers describe as a genuinely passionate small business. One reviewer noted needing to supervise work initially, but praised the team's responsiveness to feedback.
Their work
What it's like working with them
Based on a sample of recent customer reviews (2,081 total)
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Maid to Clean
This Brunswick East cleaning service operates with named teams, with customers specifically praising cleaners like Lahiru, Sanjeewa, Tony, Tina, and Ashik for their individual approaches. Reviews highlight their fixed pricing structure and personal touches like sending thank-you candles to new bookings. The business appears to handle both regular weekly cleans and specialised end-of-lease cleaning, with teams capable of solo work on smaller properties or paired cleaning for larger homes. Customers note their willingness to correct issues when pointed out, though some mention needing to check work room-by-room initially.
Best for: end of lease cleaning, regular weekly home maintenance, and customers who value personal service touches and named cleaner assignments.
Location
Often needed together
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Claim This Profile — Free →Common questions about Maid to Clean
Which cleaners will be assigned to my job?+
Customers frequently mention specific cleaners by name, including Ashik, Tony, Tina, Lahiru, and Sanjeewa. Reviews suggest they assign either individual cleaners for smaller jobs or teams of two for larger homes. You can request specific arrangements during booking, though one reviewer noted the importance of confirming team size details.
What's included in their customer service approach?+
Reviews highlight personal touches like sending thank-you candles to new customers and describe the customer service team as passionate and genuine. Customers note warm, professional communication throughout the booking process. However, one reviewer mentioned booking process issues, so confirming details upfront is recommended.
Do they handle end of lease cleaning?+
Yes, reviews specifically mention end of lease cleaning services with positive feedback for cleaners Lahiru and Sanjeewa on this type of work. They offer fixed pricing plans which customers appreciate for budgeting these one-off cleaning jobs.
What if I'm not satisfied with the cleaning?+
Reviews suggest they're responsive to feedback and willing to redo areas when issues are pointed out. One customer mentioned a cleaner re-mopping bathroom floors after streaking was noticed. However, one reviewer noted needing to supervise room-by-room initially, suggesting it's worth checking their work on first visits.