Zen
✓ ClaimedSushil finds how pests are getting in, fixes it, and often tidies the garden while he's there.
The thing that stands out is Sushil taking time to find how pests are getting in, then treating that cause rather than just spraying and leaving. Customers mention mice, spiders, ants, rats and carpet moths, and a few say he patched holes or helped with the garden during the same visit. Pricing feedback is consistent too, with several people saying his quote came in under the bigger companies. There is no meaningful negative pattern in the sample. If you want a thorough one-person service rather than a franchise crew, this looks like a solid fit.
Their work
What it's like working with them
Based on a sample of Google reviews (34 total)
“quickly and adeptly identifying the root cause”
“better than other companies I contacted”
“explained everything clearly”
“mice and carpet moth problems”
“also does garden cleaning and patch holes”
What they help with
Based on what their customers hired them for
How they stack up
Context from 15 pest controls in Melbourne
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Zen
Sushil runs Zen as a one-man show, and he is not precious about sticking to insects. Reviews show he will inspect for mice, treat spiders and cockroaches, then patch the holes and tidy the garden while he is there. Several customers mention he found the entry point rather than just laying bait. One said he came within two hours for a mice problem and explained where they were getting in. Another appreciated that he offered to come back and remove the poisoned mice so she did not have to touch them. His pricing gets compared to other quotes regularly, and customers say it comes in better without an upsell. Ask for Sushil if the job needs a proper inspection first. That diagnostic habit is the thing people keep praising.
Best for: thorough pest inspections and treatments, mice and spider problems in residential homes, and anyone wanting a single trusted person for pest control plus small garden or maintenance jobs.
What to expect
Pricing provided by this business — actual costs may vary depending on the job
Location
Often needed together
Common questions about Zen
Who actually does the pest control work?+
It is Sushil himself, and reviewers sometimes call him Susheel or 'Sushi' in the reviews. There is no mention of a larger team, so you should expect the same person to inspect and treat your place each time.
How does Zen's pricing compare to other pest control companies?+
Multiple reviews say his price was reasonable or better than other quotes they got. One customer specifically noted he was not after an upsell, and another said he was honest with his pricing before starting any work.
Does Zen handle mice and rats or just insects?+
Yes, reviews mention mice and rats regularly. Sushil has been praised for identifying mouse droppings, finding where the rodents were getting in, and even offering to return later to remove poisoned mice.
Will Sushil just spray the obvious spots or actually inspect?+
Reviews suggest he does a proper inspection first. One customer said he quickly identified the root cause of the pest problem indoors, and another said he took time to inspect everything and explain the situation clearly before treating.
Does Zen do anything beyond pest control?+
A few reviews mention gardening and general maintenance being done during the same visit. One customer said he assisted with gardening, and another said he also does garden cleaning and patches holes around the home.