Melbourne Cheap Movers
Service quality depends entirely on which subcontracted team you get - Cris and Jordan dominate positive reviews while others cause significant problems.
From 1,246 Google reviewsCris and Jordan dominate positive feedback with 18 mentions for careful handling and efficiency, while other named teams like Sharry and Harman also receive consistent praise. However, roughly 20% of sample reviews detail serious issues including major delays, furniture damage, and unprofessional conduct like demanding payment before unloading. The subcontractor model means you're essentially rolling dice on service quality, with some customers getting exceptional movers and others facing damaged belongings and confrontational staff.
Their work
What it's like working with them
Based on a sample of recent customer reviews (1,246 total)
“wrapped the furniture and mattress to protect it”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Melbourne Cheap Movers
Melbourne Cheap Movers operates through a network of subcontracted teams, with several standout duos consistently mentioned by name across customer feedback. Cris and Jordan appear in the majority of positive reviews, praised for their systematic approach to heavy furniture and ability to complete complex moves involving multiple destinations in single days. Other regularly mentioned teams include Chris and Jordan, Sharry and Harman, and Harry with various partners, each bringing different strengths to residential moves. The business handles everything from single-room relocations to full house moves, with particular expertise in navigating Melbourne's apartment buildings and tight access situations. However, the subcontractor model creates inconsistency - while top teams deliver exceptional service, some crews have caused significant delays and property damage, making team assignment a crucial factor in service quality.
Best for: straightforward residential moves where you can secure Cris and Jordan or other top-rated teams, customers with flexible timing who can accommodate potential delays, and moves where competitive hourly rates outweigh service consistency concerns.
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Claim This Profile — Free →Common questions about Melbourne Cheap Movers
Can I request specific movers like Cris and Jordan?+
While Cris and Jordan receive the most positive mentions in reviews (appearing in 18 of 50 analysed), the business uses subcontracted teams so there's no guarantee you'll get specific movers. Other consistently praised teams include Chris and Jordan, Sharry and Harman, and Harry with various partners. When booking, you could ask about team assignment, but reviews suggest this varies based on availability and the company may not accommodate specific requests.
What should I expect regarding timing and delays?+
Timing appears to be a significant issue based on customer feedback. Multiple reviews mention delays of 1-2.5 hours beyond scheduled windows, with poor communication about revised arrival times. One customer reported their 12pm-2pm window was pushed to 2pm-4pm, then delayed another 45 minutes without proactive notification. If timing is critical for your move, build in extra buffer time and confirm arrival windows the day before.
How do they handle payment and what are the risks?+
Several reviews raise concerns about payment practices, with multiple customers reporting crews demanding full payment before unloading trucks. Some customers negotiated reduced rates after poor service (one dropped from $907 to $620), but still faced incomplete unloading after payment. The hourly billing model combined with slower-working teams can lead to higher costs than initially quoted. Consider discussing payment terms upfront and documenting the agreed scope before work begins.
What about insurance coverage for damages?+
Insurance coverage appears problematic based on review evidence. One customer reported their car was hit by an uninsured subcontracted truck, with both driver and company lacking proper coverage. Multiple reviews mention furniture damage including chipped TV units, scratched tables, stained mattresses, and damaged bed frames. Given the subcontractor model, verify insurance coverage details for your specific moving team and consider additional protection for valuable items.