First Class Roofing
Lisa manages permits and admin while Jarrod leads installations, creating dedicated contact points customers consistently praise.
From 77 Google reviewsMultiple customers specifically chose them after getting quotes from 4-5 other roofers, suggesting they're competing successfully in a crowded market. The pattern of detailed communication and permit handling appears to differentiate them from contractors who leave more of the process management to homeowners.
Their work
What it's like working with them
Based on a sample of recent customer reviews (77 total)
“clear and transparent communication and timely responses”
“kept the site clean and safe”
What they help with
Based on what their customers hired them for
How they stack up
Context from 124 roofings in Melbourne
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About First Class Roofing
Lisa handles customer communication and permits while Jarrod leads the installation team, creating a clear division between admin support and on-site execution that customers consistently praise. The business focuses heavily on roof replacements - particularly conversions from old tile to Colorbond - with multiple customers mentioning complex work around existing and new skylights. Their approach includes taking full responsibility for permit handling and providing dedicated contact points throughout projects, which sets them apart from contractors who leave paperwork to homeowners. Reviews suggest they position themselves in the middle pricing tier - not the cheapest option but significantly less expensive than premium competitors, with one customer noting they were $15k under a competing quote.
Best for: complete roof replacements from tile to Colorbond, complex skylight installations during roof work, and homeowners who want permit handling included in the service.
Location
Often needed together
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Claim This Profile — Free →Common questions about First Class Roofing
What areas does First Class Roofing service from their Carlton North location?+
While reviews don't specify their exact service radius, the business operates from Carlton North and customers mention residential roof work throughout the area. Contact them directly to confirm they service your specific location, as most roofing contractors have defined coverage zones based on travel time and logistics.
Does First Class Roofing handle permits and paperwork?+
Yes, multiple customers specifically praise Lisa for handling all permits and administrative work as part of their service. This appears to be a standard offering rather than an add-on, with customers noting they appreciated having a dedicated contact person manage the bureaucracy while they focused on the installation work.
What do customers say about First Class Roofing's pricing?+
Based on the sample reviews, they position themselves in the middle pricing tier - not the cheapest option but competitive with quality competitors. One customer reported they were within $1k of another quote but $15k cheaper than a third quote, suggesting they're priced reasonably for the market without being a budget option.
What type of roofing work does First Class Roofing specialize in?+
Reviews consistently mention roof replacements, particularly conversions from old tile roofs to Colorbond materials. Multiple customers highlight their expertise with skylight work - both installing new ones and working around existing skylights during roof replacement projects. They appear focused on residential replacement work rather than repairs or commercial projects.