Metropolitan Roof Repairs
Tom personally manages communication while Adam and Alex handle specialised on-site work, backed by a 10-year warranty.
From 325 Google reviewsThe 10-year warranty they offer appears to reflect genuine confidence in their work quality rather than just marketing. Multiple customers emphasise their willingness to return for follow-up issues, which is particularly important for roofing where problems often emerge over time.
Their work
What it's like working with them
Based on a sample of recent customer reviews (325 total)
“his team work together six days a week”
What they help with
Based on what their customers hired them for
How they stack up
Context from 124 roofings in Melbourne
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Metropolitan Roof Repairs
Tom leads this business with Adam handling most on-site visits and Alex specialising in glass panel installations, creating a consistent team approach that customers specifically praise. The business offers a 10-year warranty on their work, reflecting confidence in their craftsmanship and giving customers long-term peace of mind. Unlike larger franchised roofing companies, they handle carpentry, plumbing, and structural work in-house rather than subcontracting, with their team working six days a week to complete projects efficiently. Reviews highlight their responsiveness to messages and willingness to return for any follow-up work, which customers value highly in an industry where trust and reliability are paramount.
Best for: complete roof replacements with structural work, slate roof installations, and projects requiring integrated carpentry and plumbing work without subcontractors.
Location
Often needed together
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Claim This Profile — Free →Common questions about Metropolitan Roof Repairs
What warranty does Metropolitan Roof Repairs offer?+
They provide a 10-year warranty on their roofing work, which customers mention gives them significant peace of mind. According to reviews, this lengthy warranty period reflects Tom's confidence in the quality of their workmanship. The warranty coverage appears to be backed by their willingness to return for any follow-up issues that arise.
Do they handle all the work themselves or use subcontractors?+
Metropolitan Roof Repairs has an in-house team that includes carpenters and plumbers, avoiding the need to subcontract work that other roofing companies typically farm out. Reviews specifically praise this approach, with customers noting that many competitors don't have these trades available internally. Their team works together six days a week to complete projects efficiently.
How does their communication and project management work?+
Tom personally handles customer communication and provides daily progress updates throughout projects, which customers consistently praise. Adam appears to handle most on-site visits, while Alex specialises in glass panel installations. Reviews emphasise Tom's prompt responses to messages and his direct involvement in ensuring customers are kept informed from start to finish.
What areas around Kew do they service?+
Reviews mention work completed in Toorak in addition to their Kew base, suggesting they service the inner eastern Melbourne area. However, the sample reviews don't provide comprehensive coverage area details, so it's best to contact them directly to confirm if they service your specific location.