Signal Security
Customers mention using them across multiple properties with some staying loyal for over 12 years.
From 226 Google reviewsThe sample includes customers who've used them across multiple properties since 2007, but also detailed complaints about $247.50 service fees and technicians not resolving issues. Given this small sample shows dramatically more negative experiences than their 4.4-star average suggests, you'd want to read more recent reviews before deciding.
Their work
What it's like working with them
Based on a sample of recent customer reviews (226 total)
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Signal Security
Signal Security operates as both a security installer and electronics store, handling alarm systems, CCTV cameras, and monitoring services for both residential and commercial properties. Nick leads the technical team and is frequently mentioned for his reliability and 24/7 monitoring support. The business takes a consultative approach, guiding customers through product selection and explaining what they actually need rather than overselling. Their installations include remote app access for arming and disarming systems, and they've built a customer base that spans multiple properties within families. Phil handles field installations and is noted for arriving ahead of schedule and efficient work.
Best for customers wanting long-term security relationships with 24/7 monitoring, multi-property installations, and businesses needing both alarm systems and CCTV with remote mobile access.
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Claim This Profile — Free →Common questions about Signal Security
Does Signal Security provide ongoing monitoring services?+
Yes, reviews specifically mention they offer 24/7 monitoring support. One customer praised Nick and the team for being reliable around the clock over a 12-year period. This appears to be a key part of their service offering beyond just installation.
What do customers say about Signal Security's service call fees?+
Recent reviews mention service call fees of $247.50, with some customer disputes over charges when technicians don't resolve the reported issues. One customer complained about being charged the full fee even though they ended up fixing the WiFi password issue themselves. You should clarify their service call policy upfront.
Can Signal Security handle multiple properties for the same customer?+
Yes, they have experience with multi-property setups. One review mentions using them across 3 properties plus installations for other family members. They seem comfortable working with customers who want consistent security solutions across residential and commercial properties.
Do Signal Security's systems include mobile app access?+
Reviews confirm they provide remote mobile app functionality for arming and disarming alarm systems. Customers mention this as a standout feature they appreciate. They also handle the WiFi network setup required for remote access, though this has been a source of some service disputes.