Jim's Trees & Stump Removal
Multiple crews with varying expertise - Nathan specifically praised for precision cutting and thorough cleanup.
From 320 Google reviewsWhile Nathan receives exceptional praise for technical tree removal skills and thorough cleanup, other experiences show communication breakdowns where crews arrived unaware of the actual job scope, and stump removal projects required unexpected additional work not identified during quoting. The small sample makes it difficult to assess whether these issues represent ongoing patterns or isolated incidents.
Their work
What it's like working with them
Based on a sample of recent customer reviews (320 total)
“blew dust and wood chips all over our house”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Jim's Trees & Stump Removal
This Melbourne tree service operates with multiple crews led by different coordinators including Nathan, Matthew, and Avneet Singh, each handling different types of jobs from emergency removals to scheduled maintenance. Nathan appears to specialise in complex tree removals requiring climbing and precision cutting, with customers praising his technical skills and ability to cut trunks to specific customer requests. The business handles both tree removal and stump grinding, though recent feedback suggests communication gaps between office staff and field crews, with some jobs arriving incomplete or different from what was quoted. Their approach varies significantly between crew leaders - some customers report meticulous cleanup and professional execution, while others experienced issues with site preparation, debris management, and follow-up service.
Best for: straightforward tree removals with Nathan's crew, green waste disposal, and jobs where you can verify crew assignment beforehand.
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Claim This Profile — Free →Common questions about Jim's Trees & Stump Removal
Who will be doing the actual tree work?+
Jim's Trees operates with multiple crews led by different coordinators including Nathan, Matthew, and Avneet Singh. Nathan is specifically praised by customers for technical tree removal skills and precision cutting, while experiences with other crew leaders have been more mixed. It's worth asking which crew leader will handle your job when booking, as service quality appears to vary between teams.
What should I expect for stump removal jobs?+
Based on customer feedback, stump removal jobs may require additional site preparation not always identified during the initial quote. One customer had to remove fencing as requested, but then discovered pavers and concrete also needed removal for complete stump treatment. Ask for a thorough site assessment upfront and clarify what obstacles might require additional work or cost.
How reliable is the communication between quote and job execution?+
Recent reviews show some communication gaps where crews arrived unaware of the full job scope or with different understanding than what was quoted. One customer was charged $600 for what the crew thought was just green waste removal when tree removal was also included. Confirm job details directly with the crew leader when they arrive to avoid confusion.
Do they clean up properly after tree work?+
Cleanup quality varies significantly between crews. Nathan's team receives praise for thorough cleanup, while other jobs resulted in debris blown onto neighboring properties and thorny material left on lawns without tarps. Ask specifically about cleanup procedures and neighboring property protection when booking your job.