Supercool QLD
Customers specifically mention Darryl fixing botched installations from other air conditioning companies.
From 95 Google reviewsEvery single review in our sample gave 5 stars, with customers frequently becoming repeat clients for multiple installations. The extended warranty terms (10 years on workmanship) and rapid emergency response times suggest this is a business confident in both their installation quality and ongoing support.
Their work
What it's like working with them
Based on a sample of recent customer reviews (95 total)
“fix a terrible previous installation problem from another installer”
What they help with
Based on what their customers hired them for
How they stack up
Context from 69 air conditionings in Moreton Bay
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Supercool QLD
Darryl runs this air conditioning specialist with a team including Jason and Mick, focusing on both residential installations and commercial refrigeration for businesses. What sets them apart is Darryl's diagnostic expertise - multiple customers mention him quickly identifying and fixing botched installations from other companies, plus handling unusual problems like ant damage to units. The team is known for thorough explanations of energy-efficient operation and backing their work with extended warranties: 5 years on parts/materials and 10 years on workmanship beyond manufacturer coverage. They handle everything from emergency repairs (customers report 20-minute response times) to multi-unit whole-house installations, with particular strength in helping customers choose the right system size and placement for their specific needs.
Best for: emergency air conditioning repairs, fixing botched installations from other companies, whole-house multi-unit installations, and commercial refrigeration emergencies.
Location
Often needed together
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Claim This Profile — Free →Common questions about Supercool QLD
What warranty does Supercool QLD offer on their work?+
According to customer reviews, Darryl provides extended warranty coverage beyond the standard manufacturer warranty. Customers mention receiving 5 years warranty on parts and materials, plus 10 years warranty on workmanship. This is significantly longer than typical air conditioning installation warranties and suggests confidence in their work quality.
How quickly can Supercool respond to emergency air conditioning repairs?+
Multiple customers report remarkably fast emergency response times, with one mentioning Darryl arrived within 20 minutes of their call. Reviews show he prioritizes urgent situations, especially when customers have medical conditions or newborns requiring climate control. Summer emergency calls appear to get same-day or next-day attention based on customer experiences.
Does Darryl work on commercial refrigeration as well as home air conditioning?+
Yes, several reviews mention Supercool handling both air conditioning and commercial refrigeration work. One business customer specifically praised their emergency response for refrigeration issues to keep their business trading. This dual expertise in residential air conditioning and commercial refrigeration sets them apart from purely residential installers.
What do customers say about Supercool's installation process and cleanup?+
Reviews consistently praise the installation team's cleanliness and attention to detail, with multiple customers mentioning they left areas cleaner than they found them. The team explains system operation and energy-saving tips after installation. Customers also note installations are typically completed within days or weeks of quotes, not months like some larger companies.