Ningi Appliance Repairs
Shannon and Maree offer free phone troubleshooting that often solves appliance problems without a callout.
From 44 Google reviewsThe standout pattern is their phone-first approach where Maree walks customers through DIY solutions before booking paid visits, with multiple customers reporting problems solved at no cost. Recent reviews have trended higher than earlier ones, suggesting service quality has improved over time.
Their work
What it's like working with them
Based on a sample of recent customer reviews (44 total)
“identified the problems with our Asko oven in a couple of minutes”
What they help with
Based on what their customers hired them for
How they stack up
Context from 52 appliance repairs in Moreton Bay
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Ningi Appliance Repairs
Shannon is the owner-technician behind this local operation, with customers regularly mentioning him by name for his diagnostic skills across washing machines, ovens, dryers, and dishwashers. The business operates as a husband-wife team with Maree handling phone inquiries and parts sourcing, while Shannon handles the field work. Reviews highlight their ability to source rare parts for older appliances that other services might write off, and their willingness to provide free phone troubleshooting that often solves the problem without a callout. They're particularly praised for emergency availability, with one customer getting Christmas Eve service, and for honest assessments where they'll advise simple DIY fixes instead of charging for unnecessary visits.
Best for: older appliances needing rare parts, emergency repairs including holidays, customers who prefer phone troubleshooting before paid visits, and washing machine diagnostic issues.
Location
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about Ningi Appliance Repairs
Does Ningi Appliance Repairs provide phone support before booking a visit?+
Yes, this is actually one of their standout features. Maree handles phone inquiries and regularly walks customers through DIY troubleshooting steps first. Multiple reviewers mention having their washing machine and other appliance problems solved over the phone at no cost, with Maree directing them to check filters, connections, or simple fixes before scheduling a paid service call.
What appliance brands does Shannon work on?+
Based on customer reviews, Shannon has experience with Fisher Paykel washing machines, LG front loaders, and Asko ovens. Several customers specifically mention him sourcing rare parts for older appliances that other services couldn't fix, including outdated dryers. He appears to work across most major appliance brands rather than specializing in just one manufacturer.
Does Ningi Appliance Repairs offer emergency or after-hours service?+
Yes, they do emergency callouts. One customer specifically mentions Shannon coming out on Christmas Eve to fix their washing machine when they had a houseful of guests. The review praised his willingness to make time during the busiest time of year, suggesting they're available for genuine emergencies even outside normal business hours.
What do customers say about their pricing?+
Reviews consistently describe their pricing as 'very reasonable,' 'great price,' and 'cheap.' Multiple customers mention being happy with both the service quality and cost. One reviewer noted Shannon didn't charge for something he couldn't fix, and several mention the phone troubleshooting being provided at no cost, suggesting they're honest about not charging for unnecessary work.