Petrina’s cleaning services.
Assigns dedicated cleaners by name with customers mentioning Kim, Dot, Jules consistently over multi-year relationships.
From 24 Google reviewsThree reviews specifically praise their compassionate approach during illness and post-surgery periods, indicating experience with clients needing extra support. Several commercial clients mention multi-year relationships, with one financial services office using them since 2014 and praising their adherence to confidentiality requirements.
Their work
What it's like working with them
Based on a sample of recent customer reviews (24 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 44 cleanings in Moreton Bay
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Petrina’s cleaning services.
Owner-operated service that assigns dedicated cleaners to each client, with customers consistently praising the same team members by name over multi-year relationships. Reviews suggest Petrina handles both residential homes and commercial offices, with specific experience in financial services environments requiring confidentiality protocols. The team includes specialists like Kim for post-illness support cleaning, Dot for detail work, Kristy for deep cleans, Jules for ongoing residential service, and Laura for regular maintenance - each mentioned repeatedly for their particular strengths. Customers most often mention accommodation for health needs and flexible scheduling, suggesting they're well-suited for clients requiring compassionate service during difficult periods. The business appears to focus on long-term cleaning relationships rather than one-off jobs, with several reviews mentioning years of consistent service.
Best for: long-term cleaning relationships, post-illness or surgery support cleaning, commercial offices requiring confidentiality, and clients wanting dedicated assigned cleaners rather than rotating staff.
Location
Often needed together
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Claim This Profile — Free →Common questions about Petrina’s cleaning services.
Does Petrina's cleaning services provide the same cleaner each visit?+
Reviews suggest yes - customers consistently mention the same team members by name (Kim, Dot, Jules, Kristy, Laura) over multiple visits and years. Several reviews praise having the same cleaner regularly, with one customer mentioning Jules has been their cleaner for over two years. This indicates they assign dedicated cleaners rather than rotating staff.
Can Petrina's team accommodate clients recovering from illness or surgery?+
Multiple reviews specifically mention their compassionate service during health challenges. One customer used them for short-term help during illness, another started service after surgery, and a third praised their support during recovery. Reviews suggest they're experienced and comfortable helping clients who need extra understanding during difficult periods.
Do they clean commercial offices as well as homes?+
Yes, reviews mention both residential and commercial cleaning. They've been cleaning a financial services office since 2014, following specific confidentiality protocols like separate document destruction bins. Other commercial clients include a hair salon and warehouse offices. Reviews suggest they understand professional cleaning requirements and privacy needs.
How responsive is Petrina with communication and scheduling?+
Reviews consistently praise Petrina's communication, with customers mentioning she's 'always quick to reply when I message' and 'reliable keeping in contact and reminding us of cleaning.' Several mention her flexibility with scheduling and willingness to accommodate their needs, suggesting responsive customer service.