Best Doors
Wayne talks customers through DIY fixes over the phone instead of charging for unnecessary service calls.
From 93 Google reviewsMultiple customers mention specific technicians by name (Stuart, Bill, Wayne, Dale) for going beyond basic service calls to explain maintenance and include extra repairs at the quoted price. Installation scheduling appears inconsistent with several customers reporting last-minute cancellations and poor communication about arrival times.
Their work
What it's like working with them
Based on a sample of recent customer reviews (93 total)
“Stuart came and serviced our garage door”
“they called me Tuesday morning and the garage door motor was installed Tuesday afternoon”
What they help with
Based on what their customers hired them for
How they stack up
Context from 56 garage doorss in Moreton Bay
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Best Doors
Best Doors specialises in garage door installation, repairs, and servicing across Brisbane's northern suburbs, with technicians like Stuart, Bill, Wayne, and Dale frequently mentioned by name for their problem-solving expertise. Wayne stands out for talking customers through DIY fixes over the phone rather than charging for unnecessary callouts, while Stuart and Bill are praised for comprehensive servicing that includes replacing all hinges when only one is broken. The team handles both emergency repairs (often same-day response) and new installations, with particular strength in troubleshooting older Merlin motors and programming remote controls. Their approach focuses on explaining what they're doing and why, often leaving customers with maintenance tips, though installation scheduling can be inconsistent with some customers experiencing last-minute cancellations.
Best for emergency garage door repairs with same-day response, Merlin motor troubleshooting and programming, comprehensive servicing that includes extra repairs, and phone support to avoid unnecessary callouts.
Location
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Claim This Profile — Free →Common questions about Best Doors
What areas does Best Doors service from their Narangba location?+
Reviews mention customers from Clontarf, Gold Coast, Gatton and across Brisbane's northern suburbs. Multiple customers reference 'Best Doors Clontarf' suggesting they service the Moreton Bay region extensively. The team appears willing to travel reasonable distances, with one customer mentioning a Gold Coast appointment. Contact them directly to confirm coverage for your specific area.
Does Best Doors do same-day emergency repairs?+
Yes, several customers report same-day service for urgent repairs. One customer had their door motor installed the same afternoon they called, and another had technicians arrive within 4 hours for a collapsed door trapping their car. However, emergency callouts cost more ($305 vs $185 for scheduled service according to one review), and weekend availability appears limited.
What do customers say about Best Doors' pricing?+
Customers generally describe pricing as 'reasonable' and 'competitive' rather than the cheapest option. Servicing appears to cost around $176-220 based on recent reviews. Several customers appreciated that comprehensive servicing includes extra repairs like replacing all hinges at the quoted price. Emergency callouts cost significantly more than scheduled appointments.
Which technicians get the best reviews at Best Doors?+
Stuart, Bill, Wayne, and Dale are frequently mentioned by name for their expertise and customer service. Wayne is particularly praised for phone support and talking customers through DIY fixes. Stuart gets consistent mentions for thorough servicing and explaining technical issues clearly. Bill is noted for being friendly and addressing customer concerns about older remote controls and door programming.