Scarborough Pest Control
Customers consistently name John, Jeremy, and Austin by name for their specific expertise and educational approach to pest control.
From 104 Google reviewsThe standout pattern is their educational approach rather than just spraying and leaving, with multiple customers mentioning how they explain what pests to watch for and why certain treatments work. Several reviews specifically mention switching from other providers and finding Scarborough's thoroughness superior.
Their work
What it's like working with them
Based on a sample of recent customer reviews (104 total)
“Carly said she would start her day earlier if she had to”
What they help with
Based on what their customers hired them for
How they stack up
Context from 61 pest controls in Moreton Bay
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Scarborough Pest Control
This family-run pest control operation is led by John alongside office manager Carly, with technicians Jeremy and Austin handling field work. Reviews consistently highlight their educational approach — customers mention how John explains treatment methods in detail, while Jeremy provides pest identification tips for future prevention. They specialise in both general pest control and termite barriers, with multiple customers praising Austin's work specifically on termite treatments that passed building inspections. The team handles everything from emergency wasp nest removal to annual maintenance programs, with customers noting their thoroughness in treating not just homes but also garden sheds, boundary fences, and even unusual requests like camper trailers. Their service style centres on taking time to explain processes rather than rushing jobs, with several reviews comparing them favourably to previous providers who were more transactional.
Best for: comprehensive annual pest programs with detailed explanations, termite barrier installations that satisfy building inspections, emergency wasp removal, and customers wanting education about pest prevention rather than just treatment.
Location
Often needed together
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Claim This Profile — Free →Common questions about Scarborough Pest Control
Which technicians will come to my property?+
Reviews mention John (who often handles initial consultations and termite work), Jeremy (praised for pest identification knowledge), and Austin (noted for thorough treatments that pass building inspections). Customers consistently mention being told who's coming and receiving the same quality service regardless of technician. Carly coordinates bookings from the office and customers report she's flexible with scheduling, even offering to start early when needed for construction timelines.
Do they just spray and leave or explain what they're doing?+
Multiple reviews specifically praise their educational approach — customers mention John explaining exactly what was treated and how protection works, while Jeremy provides tips on identifying pests and prevention strategies. This sets them apart from competitors that customers describe as rushing jobs. They take time to walk you through the process rather than just completing the treatment and leaving.
Can they handle both general pest control and termite protection?+
Yes, they specialise in both services with customers mentioning annual pest treatments alongside termite barrier installations. Austin's termite work specifically impressed building inspectors according to reviews, and they handle both pre-slab and post-slab termite protection. Several customers use them for comprehensive pest management rather than needing separate providers.
How do existing customers rate their annual service programs?+
Long-term customers mention using them for 4-5 years with consistent quality, and several reviews note they rarely see pests between annual treatments. Customers appreciate the reminder booking system and report the same thorough approach each year. The effectiveness seems strong based on repeat customers saying they 'wouldn't use anyone else' after years of service.