Shades of Australia - Blinds Mornington Peninsula
Family business praised for tackling custom awnings and repairs others avoid, but recent communication issues noted.
From 38 Google reviewsMultiple positive reviews highlight their willingness to tackle difficult jobs others avoid, including repairs on competitors' products and custom solutions for awkward spaces, but several negative reviews from recent years specifically mention unreturned calls and emails after installation issues. The business shows strong technical capability but communication reliability appears variable.
Their work
What it's like working with them
Based on a sample of recent customer reviews (38 total)
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Shades of Australia - Blinds Mornington Peninsula
Nathan leads this family business specialising in outdoor awnings with automated controls, alongside comprehensive window furnishings from blockout blinds to luxury S-fold curtains. The team includes Sharon and Carly who handle consultations and design guidance, with multiple customers specifically praising their ability to tackle complex requirements like awkwardly shaped spaces and coordinating multiple window treatments across whole-home renovations. They offer both manual and electronic blind systems with hard-wired and battery options, plus features like wind sensors for automatic awning closure. Several reviews mention their willingness to handle repairs on competitors' products and small jobs others won't touch, with Cameron and other installers praised for problem-solving difficult installations including second-storey work.
Best for: complex custom window furnishing projects across whole homes, automated outdoor awning systems with wind sensors, and repairs other companies won't handle.
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Claim This Profile — Free →Common questions about Shades of Australia - Blinds Mornington Peninsula
What automation features do Shades of Australia offer for blinds and awnings?+
They install electronic blinds with both hard-wired and battery-operated remotes, plus wind sensors for automatic awning closure during storms. Multiple customers mention the convenience of remote-controlled systems, with one noting how the wind sensor has proven valuable for automatically closing their patio awning when weather changes. They offer both manual and automated options depending on your needs and budget.
Do they handle repairs on blinds installed by other companies?+
Yes, several customers specifically praise their willingness to repair products from other suppliers when the original companies wouldn't help. One customer mentioned how the original installer said their second-storey awning was 'too hard' to fix, but Shades of Australia's Cameron came out and successfully repaired the mechanism. They also handle small repair jobs that other companies consider too minor to bother with.
Who should I expect to work with during the process?+
Nathan leads the business and handles much of the customer interaction, while Sharon and Carly are specifically mentioned for design consultations and helping customers choose the right options for complex spaces. Cameron handles many installations and repairs, with customers praising his problem-solving skills. Multiple reviews mention the family business feel and personal service from the team.
What do customers say about their communication and follow-up service?+
This is where reviews show mixed results - while initial consultation and installation generally receive praise, several customers report difficulty getting responses when follow-up repairs are needed. Multiple reviews mention unreturned calls and emails after installation issues. It's worth confirming their current communication processes and repair policies upfront to avoid potential frustration later.