Luxen Electrical Group | Residential Electrician Mornington Peninsula
Nathan troubleshoots electrical issues over the phone first to help customers avoid unnecessary callout fees.
From 145 Google reviewsThe named technicians—Baxter, Tyson, and Toby—are repeatedly praised for specific skills like patient consultation during lighting choices and providing additional electrical advice while on-site. Multiple reviews mention switchboard upgrades paired with other electrical work, suggesting they handle comprehensive residential electrical projects rather than just single-service calls.
Their work
What it's like working with them
Based on a sample of recent customer reviews (145 total)
“upgrade the switchboard and hang pendant lights”
“Thanks to you all for coming when you said you would and for the courtesy calls”
What they help with
Based on what their customers hired them for
How they stack up
Context from 153 electricians in Mornington Peninsula
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Luxen Electrical Group | Residential Electrician Mornington Peninsula
Nathan leads this Mornington Peninsula electrical team, handling everything from emergency diagnostics to major residential upgrades. The crew includes Baxter, Tyson and Toby, with customers specifically praising Baxter for his patience during lighting installations and ability to assess additional electrical needs on-site. They focus heavily on switchboard upgrades, downlight installations, and appliance connections, with several reviews mentioning full electrical work for heating/cooling system changeovers. Nathan offers after-hours phone support, walking customers through troubleshooting steps to avoid unnecessary callout fees. Their approach combines technical problem-solving with genuine customer care—one weekend caller was offered temporary freezer storage during an appliance emergency.
Best for: switchboard upgrades with multiple electrical services, after-hours electrical emergencies, and residential heating/cooling system electrical work.
Location
Often needed together
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Claim This Profile — Free →Common questions about Luxen Electrical Group | Residential Electrician Mornington Peninsula
Does Luxen Electrical provide after-hours support?+
Yes, Nathan provides phone support outside normal hours and will troubleshoot issues over the phone first to potentially avoid callout fees. One customer mentioned saving $400 through weekend phone troubleshooting when their appliances stopped working. He treated a Saturday evening call as completely valid and spent 30 minutes helping diagnose the problem remotely.
Which technicians work for Luxen Electrical and what are they known for?+
The team includes Nathan (who handles quotes and phone support), plus Baxter, Tyson, and Toby who do the installations. Customers specifically praise Baxter for his patience during lighting consultations and his ability to assess additional electrical needs while on-site. All technicians are mentioned as being prompt, polite and professional in their approach to residential electrical work.
What type of electrical work does Luxen Electrical specialize in?+
Based on customer reviews, they handle comprehensive residential electrical projects including switchboard upgrades, downlight installations, pendant lighting, and electrical work for heating/cooling system changeovers. Multiple customers mention having several electrical services done together, suggesting they're suited for larger residential electrical upgrades rather than just single-service calls.
How quickly does Luxen Electrical provide quotes?+
At least one customer mentioned that Nathan came out to provide a quote on the same day they called. The quote was described as 'very reasonable for all the work that was to be done.' However, this is based on limited review data, so response times may vary depending on their current workload.