Gordon Refrigeration
Moved fast when it mattered — next-day install for an urgent family heating need.
That said, every review in the sample is five stars, and the one detailed account describes a same-day-to-next-day emergency install handled with genuine care for an elderly customer, which is the kind of specific detail that's hard to fake. With 21 years in Mount Gambier behind them, this is clearly a business that's kept its doors open through repeat and referred work rather than volume marketing — worth a direct call to confirm availability and scope for your specific job.
Their work
What it's like working with them
Based on a sample of Google reviews (8 total)
“Thank you for caring our business”
What they help with
Based on what their customers hired them for
How they stack up
Context from 282 air conditionings in Mount Gambier
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Gordon Refrigeration
Gordon Refrigeration has been operating in Mount Gambier for around 21 years, which means they've been servicing the region's heating and cooling needs through the Limestone Coast's cold winters and warm summers long enough to know the local conditions well. The business operates as a trust entity and is GST-registered, suggesting a structured operation rather than a sole trader side gig. What stands out from customer accounts is a willingness to move quickly when the situation calls for it — one customer described ringing to organise a new heating and cooling unit for an elderly relative and having it installed the following day, which points to genuine scheduling flexibility for urgent installs. The team appears to bring a personal touch to jobs rather than a transactional one, with reviewers specifically noting that staff were sympathetic to a customer's circumstances — not just technically capable but attentive to the person behind the job. The business name references refrigeration, and Google categories list them alongside general contracting and home goods, so their scope likely extends beyond residential split systems to broader HVAC and refrigeration work for both homes and small businesses. They appear best suited to homeowners who want a locally embedded operator rather than a national franchise.
Best for: urgent next-day heating or cooling installs, homeowners caring for elderly or vulnerable family members who need fast solutions, and small businesses in the Limestone Coast region needing a locally embedded refrigeration and HVAC operator.
Location
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Claim This Profile — Free →Common questions about Gordon Refrigeration
Does Gordon Refrigeration handle urgent or same-day heating and cooling jobs?+
Based on one detailed customer review, the team was able to organise and complete a new heating and cooling installation the day after being contacted — even noting the urgency of the customer's situation before scheduling. This suggests they can be flexible when the need is genuine. That said, availability will depend on their current workload, so it's worth calling directly to check lead times for your specific job. Reviews don't give a broader pattern on typical wait times.
Do they work on both residential homes and commercial premises?+
The review sample includes at least one commercial customer who thanked the team for looking after their business, and Gordon Refrigeration's Google categories include general contractor alongside home goods — pointing to a scope that extends beyond residential installs. The business name also suggests refrigeration work across both sectors. Confirm the specific type of commercial work you need when you call, as scope can vary for different property types.
What areas around Mount Gambier does Gordon Refrigeration service?+
The business is based in Mount Gambier and appears to serve the broader Limestone Coast region, though reviews don't specifically mention surrounding towns. With 21 years of local operation, it's reasonable to expect regional coverage beyond the city itself. Call them directly to confirm whether they travel to your specific location and whether a callout fee applies for jobs outside the immediate area.
What do customers say about the team's attitude on the job?+
The most detailed review in the sample specifically calls out the team being 'very sympathetic' to a customer's personal situation before organising an urgent install — suggesting they take context into account rather than treating every job as purely transactional. Other reviewers describe 'incredible service' and 'great customer service', though without much specificity. The sample is small (5 reviews seen out of 8 total), so this impression is encouraging but limited — it's not a large enough pool to call it a defining pattern with confidence.
Is Gordon Refrigeration a long-standing local business or a newer operator?+
Gordon Refrigeration has been active for approximately 21 years, making it one of the more established air conditioning and refrigeration operators in the Mount Gambier area. It operates as a trust entity and is GST-registered, indicating a formally structured business rather than a casual side operation. The relatively small Google review count for a business of that age suggests they've historically relied on word-of-mouth and repeat clients rather than online marketing — which may mean their track record is broader than the review count implies.