National Tiles Mount Gambier
Melissa is named personally by multiple customers for turning an overwhelming tile choice into a clear, confident decision.
That level of staff-specific praise in a small sample is notable and suggests the in-store experience is genuinely consultative rather than transactional. The business is GST-registered and operates as a company under the National Tiles brand, which provides some structural backing for product range and supply continuity. With just a year of trading and a thin review base, there's limited data to speak confidently about how they handle complex or large-scale projects — if you're planning a significant renovation, it's worth asking directly about their experience with jobs of that scope.
Their work
What it's like working with them
Based on a sample of Google reviews (12 total)
“Very friendly and helpful staff”
What they help with
Based on what their customers hired them for
How they stack up
Context from 268 tilings in Mount Gambier
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About National Tiles Mount Gambier
Melissa is the name that appears in review after review at this Mount Gambier tile showroom — customers credit her specifically with the ability to visualise their project before they can, offering patient, no-pressure guidance and sending people home with samples to make confident decisions. As part of the National Tiles retail network, the store carries a broad range of tiles across styles and price points, making it relevant for homeowners tackling kitchens, bathrooms, laundries, and living areas rather than a narrow specialty. The showroom itself is praised for its cleanliness and well-arranged displays, which matters when you're trying to picture how a tile will look in a finished room. This feels like a retail advisory service as much as a shop — the emphasis is on helping you choose the right product, not just making a sale, which suits homeowners who feel overwhelmed by options. It's worth noting the store has only been active for roughly a year and has accumulated a small number of reviews so far, so the picture here is early-stage rather than deeply established.
Best for: homeowners in the tile selection and planning phase of a renovation, those who want patient design advice from knowledgeable staff, and anyone wanting to compare a wide tile range in-person before committing.
Location
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Claim This Profile — Free →Common questions about National Tiles Mount Gambier
What is the in-store experience like at National Tiles Mount Gambier?+
Multiple customers describe a relaxed, no-rush environment where staff — particularly a team member named Melissa — take time to understand what you're trying to achieve visually. You're encouraged to take tile samples home rather than making a decision on the spot. The showroom is consistently described as clean and well-presented, with a broad range of tiles on display.
Who should I ask for when I visit?+
Melissa is mentioned by name in several reviews and is specifically praised for her ability to understand a customer's vision, offer expert recommendations, and stay patient throughout the selection process. Reviews describe her as the standout reason customers would recommend the store. It's worth asking for her if she's available, though other staff are also described as friendly and helpful.
Does National Tiles Mount Gambier supply tiles for DIY projects or trade jobs?+
Reviews don't specifically mention trade or contractor accounts, so it's worth confirming directly with the store. As part of the National Tiles network, they're likely equipped to assist with both residential DIY projects and larger trade supply — but the in-store advisory approach described in reviews skews toward homeowners making design decisions.
How are their prices compared to other tile suppliers?+
One reviewer specifically mentions 'reasonable prices' alongside positive service comments. Beyond that single mention, there's not enough pricing data in the reviews to draw a firm comparison with other suppliers in the region. It's worth getting a quote for your specific tile type and quantity before committing.
Is this store suitable for a full bathroom or kitchen renovation project?+
The store appears well-suited for homeowners in the planning and selection phase of a renovation — the emphasis on design advice, broad tile ranges, and sample loans fits that use case. Reviews don't speak to how they handle very large volume orders or complex commercial projects, so if your job is above average in scale, confirm their supply capacity directly.