Somerset Curtains & Blinds
Named installers Aaron and Ashley earn repeat mentions across independent reviews for precise, punctual work.
Named staff like Jenny (consulting), Aaron and Ashley (installation) appear across multiple independent reviews, which gives more weight to the praise than generic comments would. That said, three reviews describe disputes that turned sour after installation was complete: one customer paid for a replacement track they felt should have been covered, another reported a month of unanswered calls about a faulty curtain, and a third received no contact despite delays during a renovation. These aren't enough to override the majority experience, but they suggest the complaints process can break down once payment is finalised — so before signing off, it's worth asking Somerset directly about their warranty terms, what the inspection process involves if something fails, and who to contact if there's a delay.
Their work
What it's like working with them
Based on a sample of Google reviews (39 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 247 curtains & blindss in Newcastle
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Somerset Curtains & Blinds
A Hunter Valley window furnishings specialist operating out of Beresfield for over a decade, Somerset handles everything from custom-made curtains and plantation shutters to motorised outdoor blinds and electric roller blinds — with a clear focus on residential new builds and renovations rather than quick retail fixes. The showroom is a genuine selling point, stocked with thousands of fabric samples and display rail options that let homeowners see products in context before committing. On the consulting side, Jenny is repeatedly praised by name for her in-home advice and fabric selection guidance, while installers Aaron and Ashley earn consistent mentions for precise, punctual work and leaving spaces clean — Aaron in particular has a long track record with shutters going back years. The team handles complex requests, including motorised zip screens and security shutters with thermal and acoustic benefits, which sets them apart from purely decorative blind retailers. They tend to suit homeowners building or renovating who want a single supplier across multiple window treatments, rather than someone needing a fast single-blind swap.
Best for: new home builds needing multiple window treatments in one engagement, homeowners wanting motorised or automated blinds and screens, and renovators who prefer an in-home consultation before selecting fabrics.
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Claim This Profile — Free →Common questions about Somerset Curtains & Blinds
What areas does Somerset Curtains & Blinds service?+
Somerset is based in Beresfield and reviews mention installations across the Hunter Valley, including Chisholm, Beresfield itself, and rural properties in the Hunter Valley region. They offer in-home consultations for measuring and fabric selection, so coverage extends beyond walk-in showroom visits. If you're outside the immediate Newcastle–Maitland area, it's worth calling to confirm whether they travel to your location and whether a travel fee applies.
Does Somerset handle motorised and automated window treatments?+
Yes — motorised products are a genuine part of their offering, not a niche add-on. Customers have had electric roller blinds, motorised outdoor blinds, and motorised zip screens installed, and reviews specifically praise the installation quality on these. If you're looking at automation for convenience or for hard-to-reach windows, they have hands-on experience with these products.
How long does it typically take from quote to installation?+
Several reviews mention turnaround times in the range of three to four weeks for custom products, which is broadly in line with made-to-measure window furnishings. One reviewer noted their order came in under the quoted four weeks. During peak periods or supply disruptions, timelines can stretch — a few reviewers mentioned wanting more proactive updates on delays, so it's worth asking at the quote stage what current lead times look like and whether they'll contact you if anything changes.
What do customers say about Somerset's pricing?+
Reviews don't go into specific dollar figures, but a few customers note they compared quotes from multiple suppliers and found Somerset competitive — one review on plantation shutters describes them as 'the winners' on price against comparable estimates. No reviews flag pricing as a concern. For complex jobs like motorised blinds or full-home installs, getting a written itemised quote is sensible so there are no surprises if products are added or changed.
What should I know about Somerset's warranty and after-sales support before hiring?+
This is worth clarifying upfront. The majority of customers report no issues, but three reviews describe difficulties getting post-installation problems resolved — including one case where a track failure just outside the one-year warranty period led to a paid inspection and a disputed cause finding. Before committing, ask specifically about the warranty period on both products and installation workmanship, what the process is if something fails after installation, and who the right point of contact is for follow-up. Having that in writing gives you a clearer path if you ever need to go back to them.