Derek Jeanneret Carpet Cleaning
Customers have been calling Derek back every year for over a decade — many specifically for stains they'd given up on.
The consistent praise across that span covers punctuality, stain removal on materials like wool and upholstery, and results that surprised customers who'd given up on certain stains. The sample is small, so it's worth asking Derek directly about his experience with your specific carpet type or stain before booking, but there's nothing in the review record to flag as a concern.
Their work
What it's like working with them
Based on a sample of Google reviews (10 total)
“go-to person for upholstery and rug cleaning”
“reasonably priced”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Derek Jeanneret Carpet Cleaning
Derek Jeanneret is a sole operator who has been running this carpet cleaning business for close to two decades, and nearly every customer review mentions returning to him year after year — some for six years, some for over a decade. He handles a wider scope than basic carpet cleaning: reviews specifically call out wool carpets, upholstery, and rugs, with multiple customers treating him as their permanent go-to across all three. What sets Derek apart is his stain removal track record — reviewers describe him removing Sudocrem (a heavy zinc-based cream), stains they considered permanent, and other marks that other cleaners had presumably failed on. His working style is methodical and time-precise: one customer notes he arrived exactly on time and finished within the estimate, and quick-drying results come up independently across reviews. He fits best for homeowners who want a single trusted technician they can call back annually, rather than a large company that sends a different face each time.
Best for: annual wool carpet maintenance, removing stains other cleaners couldn't shift, and homeowners wanting a single trusted technician for carpets, rugs, and upholstery over the long term.
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Claim This Profile — Free →Common questions about Derek Jeanneret Carpet Cleaning
Is Derek Jeanneret Carpet Cleaning suitable for wool carpets?+
Yes — multiple reviewers specifically call out wool carpets as something Derek handles well. One customer notes he has 'done a great job every time with our wool carpets,' which matters because wool requires gentler treatment than synthetic fibres and not all cleaners are confident with it. If you have delicate or expensive wool carpet, this appears to be a safe choice based on the available reviews. It's still worth confirming your specific carpet type with Derek when you call for a quote.
Can Derek remove old or set-in stains?+
Stain removal on marks customers had written off is one of the most repeated themes in Derek's reviews. One customer describes him successfully removing Sudocrem — a thick zinc-based nappy cream — from carpets they thought were ruined, and another mentions a stain they believed was permanent being fully removed. That said, results always depend on the stain type, fibre, and how long it's been set, so describe your stain in detail when you contact Derek so he can give you a realistic expectation upfront.
Does Derek also clean rugs and upholstery, or only carpets?+
Reviews confirm he covers rugs and upholstery in addition to carpets — one customer explicitly names him as their 'go-to person for upholstery and rug cleaning for about 10 years.' The business name says carpet cleaning, but in practice his returning clients use him across all three. Contact Derek directly to confirm he can handle your specific upholstery fabric or rug material before booking.
What do customers say about Derek's punctuality and reliability?+
Punctuality comes up repeatedly across the reviews. One customer notes he 'turned up exactly on time and was done in the 1½ hrs that he estimated,' and the words 'reliable' and 'efficient' appear across multiple reviews. Several customers have used him consistently for years, which suggests reliability isn't a one-off. If you're coordinating around a tight schedule — like a move-out clean — that track record is worth noting.
Is Derek Jeanneret Carpet Cleaning good value for money?+
Two reviewers directly describe him as 'reasonably priced' and 'good value for money,' and the fact that multiple customers have returned annually for up to 12 years suggests pricing hasn't been a barrier. Reviews don't include specific dollar figures, so you'll need to request a quote for your job size and location. Derek is based in Warriewood, NSW, so it's worth confirming whether your suburb falls within his service area when you make contact.