Peninsula Pools
Grant's team repairs equipment others write off — and many customers have relied on them for over a decade.
Grant is specifically credited for honest cost advice, including sourcing hard-to-find parts and repairing equipment others would simply replace. Three reviewers in this sample raised concerns about being told parts were unavailable or receiving misdiagnoses that led to unnecessary expense — it's worth asking upfront whether a repair has been fully explored before approving a replacement quote. The business has been operating for over 12 years and maintains a stable trajectory of feedback, so these appear to be isolated friction points rather than a systemic issue — but getting a second opinion on any job quoted above a few hundred dollars is reasonable practice with any pool service company.
Their work
What it's like working with them
Based on a sample of Google reviews (138 total)
“have been using Peninsula Pools for over 10 years”
“always provide the best and most cost effective solution”
What they help with
Based on what their customers hired them for
How they stack up
Context from 163 pool builders in Northern Beaches
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Peninsula Pools
Grant leads Peninsula Pools as a family-run operation out of Mona Vale, and his name comes up repeatedly in reviews for giving straight-talking, cost-conscious advice — finding cheaper solutions, sourcing obscure parts others won't bother with, and explaining pool chemistry to new owners without making them feel talked down to. The team handles the full lifecycle of pool ownership: fortnightly and monthly maintenance contracts, chemical balancing, pump and chlorinator replacements, filter servicing, pool repainting, tiling, and even robotic cleaner repairs. Martina and Yasmin are singled out in reviews for running a responsive office — Martina earns specific praise for flexibly rescheduling service visits, while Yasmin is credited for accommodating last-minute requests. Field technicians like Gilly and Jayden get named for hands-on work — Gilly specifically for a filter and chlorinator replacement done cleanly and professionally. They appear particularly well-suited to homeowners who want a long-term maintenance relationship rather than a one-off job, with many customers citing 10+ year relationships; they also handle post-renovation pool cleanups and pre-party emergency cleans that require a quick turnaround.
Best for: Northern Beaches homeowners wanting a long-term pool maintenance relationship, new pool owners needing hands-on setup guidance, and pools requiring repainting or tiling restoration.
Location
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Claim This Profile — Free →Common questions about Peninsula Pools
Does Peninsula Pools offer ongoing maintenance contracts or just one-off jobs?+
Ongoing maintenance is clearly their core offering — reviewers describe fortnightly and monthly service schedules that have run for years, sometimes decades. They tailor frequency to the season, with some customers switching between monthly in winter and fortnightly in summer. For new pool owners, several reviewers mention the team walked them through their setup before starting a regular schedule. If you want a set-and-forget arrangement rather than calling someone ad hoc, this appears to be exactly what they're structured for.
What do customers say about pricing at Peninsula Pools?+
Pricing feedback in the reviews is broadly positive, with multiple customers describing them as 'good value' and crediting Grant specifically for steering clients toward cheaper solutions rather than expensive replacements. However, three reviewers in the sample reported being quoted for full equipment replacements (particularly filters) when cheaper part-repairs turned out to be available elsewhere — so it's worth asking explicitly whether repair has been fully explored before approving a replacement. For standard maintenance and chemical services, customers consistently describe the pricing as competitive.
Can Peninsula Pools handle pool repainting and tiling, not just maintenance?+
Yes — several reviewers specifically mention pool repainting and tiling work, including a full restoration of a 1970s Marblesheen pool and a repaint following coping tile replacement. Reviews describe the process as well-communicated from quote to completion, with teams managing weather delays professionally. Grant is mentioned as the person who scopes and manages these larger jobs. If you have an older pool needing cosmetic restoration alongside structural repairs, this appears to be a service they're genuinely experienced in rather than an occasional add-on.
How responsive is the team for urgent or last-minute requests?+
Responsiveness is one of the most consistently praised aspects across the sample — reviewers mention same-day pump repairs on Christmas Eve, last-minute pre-party pool cleans, and urgent filter troubleshooting handled quickly. Yasmin and Martina in the office are named specifically for their flexibility in rescheduling and accommodating urgent requests. One reviewer described having a pump fail on 24 December, bringing it to the shop and walking out with a working solution the same day. For time-sensitive situations, the reviews suggest you're unlikely to be left waiting.
Is Peninsula Pools suitable if I'm a new pool owner with no experience?+
Multiple reviewers describe starting their customer relationship as complete novices and finding the team patient and generous with explanations — covering how to operate salt water systems, what chemicals to use, and how to read water test results. Grant is credited for taking time during an initial visit to walk new owners through their setup. The store also accepts water samples for testing and product advice without requiring a service contract. Several reviewers specifically say this is where they'd send a first-time pool owner before going anywhere else.