Semtron Electronic Repairs
Robert diagnosed a customer's TV fault over the phone before they'd even booked a visit.
Robert is the standout name — customers credit him with accurate phone diagnoses, honest advice (including telling one person outright not to bother repairing), and smooth handling of manufacturer warranty jobs for TCL and Hisense. A small number of reviewers — around three in the sample — raised concerns about pricing feeling high or quotes being inconsistent, so it's worth asking for a written estimate before authorising any work, particularly for software-only repairs where labour costs can surprise. The trajectory data also shows some volatility in experience quality, so asking specifically for Robert by name and confirming the full cost breakdown upfront are the two practical steps that appear most likely to result in a smooth job.
Their work
What it's like working with them
Based on a sample of Google reviews (67 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 99 antenna & tvs in Parramatta
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Semtron Electronic Repairs
Robert is the name that keeps appearing across customer accounts — he's the technician customers credit for same-day diagnoses, warranty repairs on large-format TVs (including a 98-inch TCL), and for giving free phone advice that saves people unnecessary call-outs. The workshop handles a wider range of electronics than the category name suggests: alongside TV repairs and antenna work, reviews mention microwave ovens, a VHS player no other shop would touch, a bass amplifier, and delicate IC chip-level PCB rework — pointing to a genuine bench-repair capability rather than a swap-and-replace operation. Semtron holds authorised service provider status for at least TCL and Hisense, which means they're often dispatched by manufacturers to handle warranty claims — useful if your TV is still under manufacturer warranty and you want a single point of contact. Their working style leans practical: multiple reviewers note they were told upfront what the repair would cost before any work started, and one customer was told plainly to just buy a new TV rather than spend money on a repair that wasn't worth it. For TV repairs specifically, they offer pick-up and return, and have completed jobs — including delivery and installation of a warranty replacement — as a single managed service. Nick is mentioned alongside Robert for on-site assessments, suggesting there's a small team rather than a sole operator.
Best for: TV repairs needing fast turnaround with pickup and return, manufacturer warranty claims for TCL and Hisense, and older or unusual electronics that mainstream repair shops won't take on.
Location
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about Semtron Electronic Repairs
Does Semtron handle manufacturer warranty repairs, or only out-of-warranty jobs?+
Semtron is an authorised service provider for at least TCL and Hisense, meaning they're sometimes dispatched directly by the manufacturer to handle warranty claims. Several customers describe them managing the whole process — including sourcing replacement parts, or coordinating a full unit replacement and installation when a repair wasn't viable. If your TV is under warranty, it's worth calling them directly to check whether they're the nominated agent for your brand, which can simplify the claim process considerably.
How quickly can they typically turn around a TV repair?+
The consistent pattern across reviews is a one-to-two-day turnaround for most TV repairs, with some customers reporting same-day return. They also offer a pickup and return service, so you don't need to transport the TV yourself. One reviewer noted a more complex Samsung repair took several attempts but praised the team for not giving up — so the timeline can extend for complicated faults, though communication through the process appears to be generally reliable.
What should I ask about pricing before I commit to a repair?+
Many reviewers specifically mention being given an upfront cost estimate before any work started, which appears to be standard practice here. However, a small number of customers found the final price higher than expected — particularly for software-related repairs. To avoid surprises, ask for the full cost broken down by labour, call-out fee, and parts before authorising anything, and get it confirmed in writing if the job is a significant expense.
Do they only repair TVs, or can they fix other electronics?+
Despite the antenna-and-TV category listing, Semtron appears to run a genuine general electronics bench. Reviews mention successful repairs on microwave ovens, a bass amplifier, a VHS player that other shops refused to touch, and detailed PCB work including IC chip replacement. If you have a non-TV electronic item, it's worth calling to check — they seem to assess jobs on their merits rather than sticking strictly to consumer TV work.
Is Robert the main technician, and can I request him specifically?+
Robert is mentioned by name more than any other person in customer reviews and is credited with accurate phone diagnoses, clear explanations, and professional conduct on warranty jobs. Nick is also mentioned alongside Robert for on-site assessments. Reviews don't confirm whether you can formally request a specific technician, but given Robert's prominence in positive feedback, it's a reasonable question to raise when you book.