Spectrum Pools and Spas
Charbel personally fields questions from customers a year after their pool is finished — a pattern across multiple reviews.
That said, based on only 13 reviews, the picture isn't entirely consistent: two reviews flag serious concerns around workmanship and responsiveness, and the ratings across the sample swing between 1★ and 5★ with no middle ground, which makes it harder to call this a predictable experience. Before committing, it's worth asking Spectrum directly for references from completed jobs in the last 12 months, and clarifying upfront whether your project would be managed directly by Charbel's team or passed to a subcontractor arrangement.
Their work
What it's like working with them
Based on a sample of Google reviews (14 total)
“kept pushing and redoing plans until they secured our dream”
What they help with
Based on what their customers hired them for
How they stack up
Context from 140 pool builders in Parramatta
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Spectrum Pools and Spas
Charbel is the face and driving force behind Spectrum Pools and Spas — he's named in the vast majority of reviews and praised specifically for staying available long after a pool is handed over, which is rarer than you'd expect in the pool building industry. The business focuses on new residential pool and spa construction, and multiple customers highlight that Charbel personally walked them through pool maintenance and chemical use at handover, rather than leaving first-time pool owners to figure it out alone. When council complications or site access challenges arise — one project involved re-turfing a front lawn used as the construction route — the team has shown a willingness to work through them rather than passing the headache back to the homeowner. Pricing transparency comes up unprompted in reviews: one customer specifically noted that the final cost matched the quote, with overruns only when they themselves requested changes. Charbel also appears to have a trusted network of specialist trades he coordinates, which customers say gave them confidence during the multi-stage build process.
Best for: new residential pool and spa builds where hands-on owner involvement matters, first-time pool owners who want education at handover, and projects where council approval complexity is expected.
Location
Often needed together
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Claim This Profile — Free →Common questions about Spectrum Pools and Spas
What does Spectrum Pools and Spas specialise in?+
Based on reviews, Spectrum focuses on new residential pool and spa construction, including combined pool-and-spa builds. Charbel and the team handle the full process from design through to handover, coordinating specialist trades along the way. Reviews don't specifically mention pool renovations or repairs, so if you're looking for an existing pool upgrade rather than a new build, confirm with them directly whether that's within their scope.
What do customers say about Spectrum's communication during a build?+
Communication is one of the more consistent positives in reviews — customers describe being kept informed across all stages and having direct access to Charbel throughout the project. Several reviewers note that he was easy to contact and provided realistic, accurate updates rather than vague timelines. One customer specifically mentioned that coordination between Spectrum, subcontractors, and the homeowner was handled well, which they said made the process less stressful.
Does Spectrum Pools offer support after the pool is completed?+
Post-handover availability is one of the things Charbel is most consistently praised for in the reviews we analysed. Multiple customers mention being able to contact him for questions well after the build finished — one first-time pool owner noted the team educated them on maintenance at handover and remained contactable a year later. This is worth confirming when you get a quote, since experiences aren't uniform across all 14 reviews.
How transparent is Spectrum about pricing?+
At least one customer explicitly noted that the final price matched the original quote, with any overruns tied to homeowner-requested changes rather than surprises from the builder. That said, this is based on a small sample of reviews, so it's not possible to call it a guaranteed pattern. When getting a quote, ask specifically what is and isn't included in the package price — that will give you a clear benchmark to hold them to.
Does Spectrum handle council approvals for pool builds?+
Yes — at least one review describes a situation where council requirements created significant delays and required multiple plan revisions, and Charbel's team persisted through that process until approval was secured. This suggests they're experienced with navigating council red tape rather than leaving it entirely to the homeowner. If your property has unusual zoning, easements, or tight setbacks, it's worth raising this early in the quote process to understand what approvals will be needed.