Solar Junction
Named staff Victor, Mia, and Harry draw consistent praise for technical honesty and post-install support across hundreds of solar and battery jobs.
Roughly a quarter of the sample reviews describe installation delays of weeks to months, often requiring customers to chase the office repeatedly rather than receiving updates unprompted; this is a genuine structural pattern, not an isolated complaint. The system quality itself draws mostly positive feedback once everything is running, and Sandy's after-sales support resolves issues for some customers — but the gap between what's promised at signing and what's delivered in the scheduling phase is wide enough that you should get your installation timeline confirmed in writing before paying a deposit, and ask specifically who your post-sales contact will be if your salesperson becomes hard to reach.
Their work
What it's like working with them
Based on a sample of Google reviews (424 total)
“the system has been performing flawlessly since installation”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 6 public records so you don't have to look them up yourself
About Solar Junction
Solar Junction specialises in complete solar and battery energy systems — not just panel installs — with a particular focus on FoxESS inverters and battery storage, making them a natural fit for homeowners wanting a full energy independence setup rather than a basic grid-tie system. The team is structured into distinct roles that customers frequently name: Victor and Mia handle sales and are praised for patience with technical questions and competitive quoting, while Harry is the go-to post-installation contact for app setup, system commissioning, and follow-up calls. Sandy handles after-sales support and is specifically credited with resolving post-install issues, while Leo and Neo coordinate the installation scheduling side. Installations are carried out by subcontractors rather than an in-house crew, which explains why experiences with the physical install can vary — some customers report punctual, tidy crews who explain the system clearly, while others have encountered communication gaps between the office and site teams. They operate across a wide geography including regional NSW, SA, and WA, which introduces lead times that metropolitan-only providers don't face; reviews from remote areas mention 6-week waits as normal. Pricing is a consistent talking point — multiple customers note quotes coming in 30–40% below competitors for equivalent equipment, which appears to be a deliberate market position rather than a sign of cut corners on product quality.
Best for: homeowners wanting a competitive-price solar and FoxESS battery package, households ready to manage their own follow-up through the scheduling phase, and customers prioritising equipment value over a fully hand-held installation experience.
Location
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Claim This Profile — Free →Common questions about Solar Junction
What brands does Solar Junction typically install?+
Solar Junction works primarily with FoxESS for both batteries and inverters, and multiple customers mention these by name in positive reviews. Panel brands are occasionally swapped at similar specifications if the originally selected product is unavailable — at least one customer noted they received an equivalent alternative that their own research showed to be a better product. If brand selection matters to you, confirm your preferred components in writing before signing.
How long does it typically take from signing to installation?+
This varies considerably and is the most common point of frustration in reviews. Some customers report smooth installs within a few weeks, while others describe waits of three to six months — particularly those in South Australia, regional NSW, or WA where Solar Junction relies on local subcontractors rather than a permanent crew. Getting a written installation date at the time of deposit, and clarifying who your point of contact will be if your salesperson becomes unreachable, is strongly recommended based on the review pattern.
Who should I expect to deal with at Solar Junction and what are they responsible for?+
Reviews name several distinct team members. Victor and Mia handle sales consultations and are frequently praised for patience with technical questions. Harvey and Nick appear in scheduling and installation coordination roles. Harry is specifically mentioned for post-install app setup and follow-up calls to confirm the system is running correctly. Sandy is credited with resolving after-sales issues when they arise. Asking upfront who your dedicated contact will be at each stage can help avoid the communication gaps that some customers report.
How does Solar Junction's pricing compare to other quotes?+
Several customers explicitly note that Solar Junction came in significantly cheaper than competitor quotes for the same equipment — one review mentions prices up to 40% lower for identical components. This appears to be a deliberate competitive position. The trade-off flagged in reviews is that the lower price can come with slower timelines and less hand-holding through the process, so it tends to suit customers who are comfortable following up proactively rather than those expecting a fully managed experience.
Does Solar Junction handle the grid connection and approval paperwork?+
Yes, they manage network approval applications as part of the installation process. However, a small number of reviewers report that applications were delayed or not lodged as promised, requiring the customer to contact their energy network directly to move things forward. One customer in Queensland and another in South Australia both describe having to intervene personally to chase approval. It's worth asking Solar Junction for confirmation once your application has been formally submitted to your local network.