SOS Roofing
Showed up by torchlight during a storm when every other roofer turned down the call.
That said, these observations come from only 5 of the 48 total Google reviews, so they're a useful indicator rather than a statistically complete picture. Vanessa is the named point of contact for enquiries and bookings, and customers flag her as responsive and quicker to schedule than competitors; if timeline matters to you, it's worth asking her directly about current availability. For ongoing maintenance, the reviews suggest some customers use SOS annually rather than treating them as a one-off call — a practical thing to ask about when getting a quote.
Their work
What it's like working with them
Based on a sample of Google reviews (48 total)
“came out that same evening around 7 pm”
“I've referred them to my neighbours, who have all had the same positive experience”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About SOS Roofing
SOS Roofing operates as a partnership out of Yokine, covering residential roofing work with a particular strength in urgent, weather-driven situations — the kind of job where a delayed response means a damaged ceiling or a flooded room. Reviews describe them showing up the same evening during a storm and attending an elderly resident's property within 24 hours, which sets them apart from competitors who book weeks out. Their scope spans gutter cleaning, tile replacement, ridge cap installation, and roof plumbing across older and complex roof configurations, with at least one job involving two separate old buildings and unexpected complications that were still completed on budget. Vanessa is named in reviews for handling enquiry follow-up and booking — customers note she contacts them the next day and can schedule work faster than most competitors. The team's approach on site leans practical: temporary fixes to stop damage before full repairs can be scheduled, clear identification of faults even by torchlight, and a track record of returning to complete the full scope within days of the emergency patch. They suit homeowners who need a roofer they can call back year after year — several reviewers mention repeat and ongoing maintenance relationships rather than one-off jobs.
Best for: emergency storm damage repairs requiring same-day response, ongoing annual roof maintenance on residential properties, and complex jobs on older or multi-building properties.
Location
Often needed together
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Claim This Profile — Free →Common questions about SOS Roofing
Does SOS Roofing do emergency callouts after hours?+
Based on the reviews available, yes — at least one customer describes them attending a storm-damaged property around 7 pm on the evening of the call, and another reports a 24-hour response to an elderly relative's home during heavy rain. They appear to carry out a temporary fix first to stop active damage, then return within days to complete the full repair. If you have an urgent situation, calling directly rather than submitting an online enquiry is likely to get the fastest response.
Who handles bookings and enquiries at SOS Roofing?+
Vanessa is named in at least one review as the contact who handles enquiries and scheduling. A customer noted she followed up the next day after an initial enquiry and was able to book the job within a shorter timeframe than other companies they contacted. If availability is important to you, it's worth asking her directly about current lead times when you call.
What types of roofing work does SOS Roofing cover?+
The reviews reference gutter cleaning, tile replacement, ridge cap installation, and roof plumbing — including jobs across two older buildings with unexpected complications. They also carry out temporary weatherproofing as an interim measure while full repairs are scheduled. Reviews don't detail commercial work, so if you have a non-residential property, confirm with them directly whether that's within their scope.
Do customers use SOS Roofing for ongoing maintenance, or just one-off repairs?+
Several reviewers mention using SOS Roofing on a repeat basis — one describes calling them annually for regular maintenance since 2023, and another says they'll use them again without hesitation. This suggests they're comfortable taking on both emergency repairs and scheduled upkeep rather than only responding to crisis jobs. If you're looking for a roofer you can contact year to year, it's worth asking whether they offer maintenance check-up arrangements.
How does SOS Roofing handle jobs that run into unexpected complications?+
One reviewer specifically mentions a difficult job across two old buildings where unexpected issues arose mid-project — they report it was still completed to a high standard and within the originally agreed budget. This is a useful data point for anyone dealing with an older or non-standard roof, though it comes from a single review in a small sample, so it's worth discussing contingency pricing with them before works begin.