Twelve - Auto Electrical & Air Conditioning
Mitch and Brandon take caravanners who are stuck mid-trip and have them back on the road the same day.
The thing that makes this shop different is that they treat caravan and 4WD electrical faults like a roadside emergency. Multiple reviewers rolled in unannounced with dead batteries or failed solar setups and left the same afternoon with the problem sorted. Mitch gets named for working past closing time, Brandon for keeping people updated. There is a repeat pattern of customers driving hours, even 300km, to use this workshop. One thing to know is they are busy. If your trip depends on a repair, call ahead the morning you need it. For complex Redarc or lithium installs, ask if Mitch himself will do the walkthrough.
Their work
What it's like working with them
Based on a sample of Google reviews (275 total)
“worked for hours after closing time”
“got me booked in at really short notice”
“taking this job on when others wouldn’t”
“quoted higher than the end cost”
What they help with
Based on what their customers hired them for
How they stack up
Context from 599 electricians in Port Macquarie
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Twelve - Auto Electrical & Air Conditioning
Mitch runs the workshop and gets named in reviews for complex diagnostics and after-hours fixes. Brandon handles the front office and is the one who explains things in plain English when you walk in. Laura also appears, so this is a family-run team, not a franchise. They specialise in 12-volt caravan and 4WD power systems, not just general auto electrical. Air conditioning repair and dashcam installs round out the everyday work. Several travellers were fitted in same-day when their setup failed mid-trip. One customer said they drive 300km to keep using this workshop. They have done builds for the Pat Callinan Ranger and Everest, which most local auto electricians never touch.
Best for: travellers needing same-day caravan electrical repairs, 4WD owners planning lithium or Redarc installs, and anyone with air conditioning or dashcam work they want explained properly.
Location
Often needed together
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Claim This Profile — Free →Common questions about Twelve - Auto Electrical & Air Conditioning
Do they handle break-downs for travellers passing through?+
Yes. Multiple reviews describe rolling in without notice with failed caravan batteries or solar systems, then leaving the same day with the problem fixed. One reviewer said they were sorted within a few hours. If you phone early in the morning, they often find room.
Who should I ask for when I book?+
Mitch gets mentioned for diagnosing tricky faults and doing the hands-on build work. Brandon runs the front office and is the one who explains what was done and why. Laura is also involved, so it is a small family team rather than a booking desk.
What do customers say about their pricing?+
Reviews mention quotes coming in at or under the original figure. More than one customer said the final cost was lower than expected. They also told one customer about a better way to do the job, rather than upselling unnecessary work.
Do they work on vans and 4WDs, or just everyday cars?+
Both, but caravans and 4WDs are clearly their main strength. They have installed off-grid lithium and solar systems, Redarc management units, Anderson plugs, UHF radios, and winches. They even did the electrical work on Pat Callinan's Ranger and Everest builds.
Can they fix air conditioning as well as 12-volt systems?+
Yes. Reviews mention quick diagnosis and repair of AC faults on older cars. The business name itself includes air conditioning. Customers said the work was done fast and at a fair price.