Insink Plumbing Pty Ltd
Owner Matt responds to urgent plumbing requests within minutes, even to 8pm emails.
From 149 Google reviewsMatt personally handles urgent enquiries with responses within minutes, while technician Dion is specifically mentioned for keeping customers informed when jobs become more complicated than expected. The small sample shows a pattern of tackling challenging work like stormwater drainage and burst pipes while maintaining promised timelines.
Their work
What it's like working with them
Based on a sample of recent customer reviews (149 total)
“trickier than initially expected”
“all old components and take removed”
What they help with
Based on what their customers hired them for
How they stack up
Context from 91 plumbers in Redlands
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Insink Plumbing Pty Ltd
Owner Matt leads this team alongside technicians Dion, James, and Hayden, with Dion specifically praised for handling complex stormwater drainage projects and burst pipe emergencies. The business stands out for tackling jobs that prove trickier than initially expected, with customers noting they maintain original timelines even when complications arise. Their approach involves confirming the integrity of existing systems before recommending replacements, as seen when they assessed crushed pipes and stormwater flow issues. Matt responds to urgent requests within minutes (one customer received a reply in 6 minutes to an 8pm email), and the team handles both emergency repairs and planned installations like hot water system replacements.
Best for: emergency burst pipe repairs, complex stormwater drainage projects, hot water system replacements, and jobs requiring detailed assessment of existing pipe systems.
Location
Often needed together
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Claim This Profile — Free →Common questions about Insink Plumbing Pty Ltd
How quickly does Insink Plumbing respond to emergencies?+
Reviews show very fast emergency response times, with one customer getting their burst pipe fixed within hours of calling. Owner Matt responds to urgent emails within minutes, even late at night - one customer received a reply in 6 minutes to an 8pm email. The team appears to prioritize emergency callouts alongside their scheduled work.
Who are the main technicians at Insink Plumbing?+
Owner Matt handles initial contact and quotes, while Dion is the technician most frequently mentioned in reviews for on-site work. Customers specifically praise Dion for clear communication during complex jobs and keeping them informed throughout the process. James and Hayden are also mentioned as part of the installation team.
What types of plumbing jobs does Insink Plumbing specialize in?+
Based on customer reviews, they handle both emergency repairs like burst pipes and planned installations such as hot water systems. They appear to specialize in complex jobs including stormwater drainage issues, pipe integrity assessments, and situations where existing systems need investigation before repair or replacement.
Does Insink Plumbing clean up after completing work?+
Yes, customers mention complete cleanup including removal of old components. One review specifically noted 'all old components and take removed' after a hot water system installation. Reviews also describe their work as 'neat' suggesting attention to site cleanliness.