Swann's Solar & Electrical
Michael Swann personally inspects every installation — and customers say he won't sell you a system bigger than you actually need.
Customers repeatedly note that Michael reviews their actual power bills before recommending a system size, and the office team (particularly Kristie) manages finance arrangements and Ergon grid connection paperwork so homeowners don't have to. The business has operated in Rockhampton for around seven years and counts repeat customers across multiple properties and commercial projects, which gives a reasonable signal of reliability beyond a single transaction.
Their work
What it's like working with them
Based on a sample of Google reviews (91 total)
“he won't try and sell you something you don't need”
“Clean and neat installation”
What they help with
Based on what their customers hired them for
How they stack up
Context from 498 air conditionings in Rockhampton
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Swann's Solar & Electrical
Michael Swann leads this locally-owned Rockhampton solar and electrical business, and his name appears across dozens of reviews as both the person who designs the system and the one who shows up for a final inspection to verify his crew's work — a level of owner involvement that's rare at this scale. The team handles everything from full off-grid solar and battery setups to grid-tied residential installs, commercial solar carparks (including a 400kW covered carpark at Frenchville Sports Club), switchboard upgrades, smoke detector compliance, and inverter replacements — making them genuinely full-service rather than solar-only. Technician Anthony is singled out for knowledgeable, efficient on-site work, while office staff Kristie and Shanna draw specific praise for handling finance arrangements and coordinating with Ergon on the homeowner's behalf, so customers rarely have to chase paperwork themselves. Michael's approach to quoting is notably hands-on — he physically gets on the roof, reviews actual power bills, and won't push a system larger than what your household genuinely needs, which customers cite as a meaningful differentiator from interstate cold-call solar companies. The business also handles time-sensitive repairs well: multiple reviewers describe same-day or next-morning inverter replacements, and one long-term customer notes eight years of reliable service across multiple properties and a commercial building.
Best for: residential solar and battery system installations where you want owner-led design advice, urgent solar inverter faults needing fast turnaround, homeowners who don't want to manage Ergon paperwork themselves, and commercial solar projects in the Rockhampton region.
Location
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Claim This Profile — Free →Common questions about Swann's Solar & Electrical
Does Swann's Solar & Electrical handle the Ergon paperwork and grid connection?+
Yes — multiple customers specifically mention that the team manages all liaison with Ergon Energy on the homeowner's behalf, including network connection applications. Office staff member Kristie is named in reviews for coordinating this process as well as arranging finance options. This means most customers don't need to deal with the utility directly at any point during the installation process.
How quickly can Swann's respond to a faulty or failed solar inverter?+
Several reviewers describe same-day or next-morning responses to inverter failures, including one customer who called at 3:30pm and had a replacement installed and running within 24 hours. Another customer praised Michael for getting their system back online just before Christmas. While response times can vary depending on workload, fast fault turnaround is a recurring theme across the reviews we analysed.
Do they work on commercial solar projects, or mainly residential?+
Swann's handles both. One long-term customer references eight years of service across multiple residential properties and a commercial building, and another review specifically mentions a 400kW solar covered carpark installation at Frenchville Sports Club in Rockhampton. For commercial enquiries, it's worth contacting Michael directly to discuss system scale and site requirements.
What do customers say about pricing?+
Pricing is consistently described as competitive or reasonable across the 50 reviews we looked at, with several customers noting Swann's was among the best-priced of the local solar installers they approached. One reviewer describes Swann's as 'so much cheaper than other local solar electricians' while still delivering quality workmanship. Customers also note that Michael won't recommend a system larger than your household actually needs, which affects overall cost.
Does Michael Swann personally attend jobs, or does he mainly send a team?+
Based on reviews, Michael is directly involved at the quoting and design stage for most jobs — he reviews your power bills, may inspect your roof, and explains what the system will look like and what savings to expect. On larger installations, a crew carries out the work (with team members like Anthony, David, and Lockie mentioned by name), and Michael typically performs a final inspection to check the installation before sign-off. For smaller electrical jobs and repairs, he appears to attend in person more frequently.