Lewie Loo's Plumbing
Three generations of jobs — roofing, gutters, and plumbing — handled by a team where customers ask for specific tradies by name.
Named tradies Chris, Brock, Abel, and Joey each have specific praise attached to them, which is a reliable sign of a team that doesn't just send whoever's available. Three reviews in the sample do mention hitting a fully booked wall when calling for urgent work — a real practical risk worth knowing, so it's worth calling ahead and asking about their current lead times before you're in an emergency. Recent reviews are trending slightly higher than earlier ones, which is a healthy sign for a seven-year-old business. If you need a plumber who can also handle guttering and roofing under the same call, that dual capability is genuinely uncommon and borne out across a consistent chunk of the review set.
Their work
What it's like working with them
Based on a sample of Google reviews (61 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 300 appliance repairs in Rockhampton
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Lewie Loo's Plumbing
Lewie Loo's Plumbing operates across Rockhampton and Berserker as a full-service plumbing and roofing outfit — a combination that's unusual for a sole trader and worth noting upfront, since reviews cover everything from blocked drains and hot water systems to full roof replacements and gutter work. Named team members each have a distinct footprint in the reviews: Chris handles storm water pipe replacements and external tap jobs, with customers specifically praising his transparency on complex work; Brock is called out for toilet installations and his considerate approach with clients who have accessibility needs; Abel gets mentioned for efficient parts sourcing and prompt attendance; Joey has been seen managing remedial plumbing jobs alongside an apprentice. The business has been running around seven years and is a preferred supplier for at least one Rockhampton real estate agency, which points to reliable turnaround on routine rental property plumbing. Customers regularly flag that pricing came in lower than competing quotes — several roof replacement customers specifically mentioned comparing multiple quotes — and the office team (mentioned warmly in multiple reviews) actively communicates job timelines and keeps customers informed through each stage. For urgent work like hot water failures, same-day or next-day attendance is a pattern in the reviews, though a small number of customers have struck the business fully booked. This is a team that handles both the pipes below and the roof above, making them a practical single call for water-related issues across the whole structure of a home.
Best for: urgent hot water system replacements needing same-day or next-day service, full roof and gutter replacements where you want a single contractor, routine residential plumbing repairs across Rockhampton, and rental property maintenance through a real-estate-preferred provider.
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Claim This Profile — Free →Common questions about Lewie Loo's Plumbing
What areas does Lewie Loo's Plumbing service?+
The business is based in Berserker and services the broader Rockhampton region. Multiple reviews reference jobs across Rockhampton suburbs, and at least one real estate agency in Rockhampton lists them as a preferred plumber. If you're outside the immediate area, it's worth calling ahead to confirm they cover your location.
Does Lewie Loo's handle emergency or urgent callouts?+
Yes — same-day and next-day attendance for urgent jobs like hot water system failures is a recurring pattern across the reviews. One customer had a new hot water system installed the afternoon after calling. That said, three reviewers in the sample hit a fully booked wall when calling urgently, so availability can vary during busy periods. Calling as early in the day as possible improves your chances.
Do they only do plumbing, or can they handle roofing and guttering too?+
Lewie Loo's does both — a meaningful portion of the 61 Google reviews relate specifically to full roof replacements, gutter and downpipe replacements, and roofing leak repairs. This is unusual for a plumbing-listed business and makes them a practical single contact if your issue involves both water infiltration and the roof structure. Customers praise both sides of this work consistently.
What do customers say about pricing?+
Pricing is a positive theme across the reviews. Several customers — particularly those who had roof replacements — specifically mentioned that Lewie Loo's came in lower than competing quotes after comparing multiple tenders. General plumbing work (drain clearing, tap repairs, hot water systems) is described as 'reasonable' and 'competitively priced' by multiple reviewers. No reviews flag pricing as a concern.
Who are the tradespeople at Lewie Loo's, and what are they known for?+
Reviews name several team members directly. Chris is praised for storm water pipe replacements and external tap work, with specific mention of clear communication throughout. Brock is highlighted for toilet installations and for being respectful and thorough when working in customers' homes. Abel is noted for efficient parts sourcing and prompt attendance. Joey has been seen managing remedial plumbing jobs alongside an apprentice. The office team — described as easy to reach and proactive with updates — also gets a consistent mention.