Creepy Crawly Pest Control Rockhampton
Long-serving technicians like Clive and Mark keep customers coming back for up to 18 years running.
Named technicians (Mark, Michael, Cody, Clive, Grant) appear repeatedly, which means you're not rolling the dice on who shows up each time. The office's proactive annual reminder call is a practical differentiator worth noting if you're the type to let annual pest treatments slip. Reviews don't surface a consistent pattern of treatment failures or callback issues, so the warranty the technicians explain on-site appears to hold up in practice.
Their work
What it's like working with them
Based on a sample of Google reviews (218 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 412 pest controls in Rockhampton
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Creepy Crawly Pest Control Rockhampton
Creepy Crawly Pest Control fields a named team of technicians — Mark, Michael, Clive, Cody, Chris, and Grant — and reviews consistently map each to specific strengths: Mark is praised for punctuality and walking customers through exactly what he's doing, Michael gets repeated mentions for working around sensitive pets including birds, and Clive has customers who have stayed with him for close to two decades. The business covers both general pest treatment and termite inspections in the same visit, including roof void checks and under-slab assessments for new builds — a level of scope that several reviewers contrast favourably against previous providers. Their indoor treatment leans toward non-wet-spray application where pets are present, which is specifically called out as a practical advantage by pet owners navigating treatment days. Annual reminder calls from the office are mentioned unprompted by multiple customers as a standout administrative touch that keeps long-term relationships ticking without the homeowner having to remember. The business handles residential work across Rockhampton and surrounding rural areas, and property managers in the sample use them across multiple rental properties — suggesting they're comfortable with repeat-service contracts as well as one-off jobs. Payment by Apple Pay at the door is a small but recurring detail customers mention, pointing to a booking and payment system that doesn't require follow-up invoicing.
Best for: annual whole-home pest and termite inspections combined in one visit, households with birds or multiple pets requiring careful chemical management, and rental property managers needing a reliable repeat-service provider across multiple addresses.
Location
Often needed together
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Claim This Profile — Free →Common questions about Creepy Crawly Pest Control Rockhampton
Which technicians are likely to attend my property, and what are they known for?+
Reviews name Mark, Michael, Clive, Cody, Chris, and Grant as active technicians in the Rockhampton area. Mark is frequently praised for punctuality and explaining each step of the treatment process. Michael comes up most often in reviews involving households with birds or other sensitive pets, with customers noting he adapts his approach and is patient with animal management. Clive has long-term customers who have specifically requested him for close to two decades, which points to strong continuity for repeat annual bookings.
Does Creepy Crawly Pest Control include termite inspections with a standard pest treatment?+
Based on multiple reviews, termite inspection appears to be included as part of the standard residential visit rather than charged as a separate service. Reviewers mention technicians checking inside and outside the property, inspecting under the house, and examining roof voids in the same appointment as the general pest spray. One review specifically mentions termite barrier protection for a new build, so pre-construction treatment is also offered. Confirm the exact scope when you book, particularly if your property has specific risk factors like dense landscaping or timber subfloors.
How does Creepy Crawly handle households with pets on treatment day?+
Pet management comes up frequently in reviews, and the team appears experienced at working around dogs, cats, and birds. Michael in particular is singled out by bird owners for being cautious with chemical placement and patient while cages and covers are repositioned. The business uses non-wet-spray application indoors in some cases, which reviewers with indoor pets specifically appreciated for reducing drying time and exposure risk. If you have birds or multiple animals, mention this when booking so the right technician and treatment method can be assigned.
What does the annual rebooking process look like — do I need to remember to call?+
Several customers mention unprompted that the office phones them each year to prompt rebooking, which they describe as a genuine convenience rather than a sales call. This suggests the business maintains customer records and proactively manages annual treatment cycles. If you prefer to manage your own schedule, you can simply book as needed — but the reminder call system appears to be a default part of how they handle returning residential customers. It's worth confirming this when you set up your first appointment so expectations are clear.
What do customers say about pricing and value?+
Pricing isn't broken down to specific figures in the reviews available, but multiple customers describe the fee as competitive or fair relative to other Rockhampton providers. One long-term customer with a 4-star review specifically notes the cost was 'fairly competitive compared to some companies.' The combination of termite inspection and general pest treatment in a single visit appears to represent good value compared to businesses that price these separately. Apple Pay is accepted on the day, which reviewers mention as a practical convenience that avoids follow-up payment steps.