Grout Magic
Gareth personally moves furniture and cleans right to the edges — something multiple customers say past providers skipped.
Gareth is the sole person doing the work, so there's no variability between technicians — what customers describe is what you'd be hiring. The most decision-relevant detail is that he appears to do a more thorough job than the industry baseline, particularly around edge cleaning and proactive grout assessment, but with only a small number of reviews it's worth asking him directly about the scope of your specific job before booking.
Their work
What it's like working with them
Based on a sample of Google reviews (6 total)
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Grout Magic
Gareth runs Grout Magic as a sole operator, handling tile and grout cleaning jobs personally from start to finish — which means the person you speak to on the phone is the same person doing the work. What stands out from customer accounts is his attention to edge work: one customer specifically switched to Grout Magic after a previous company left edges uncleaned, and Gareth moved furniture and worked right to the perimeter without being asked. He's also been noted for identifying grout problems beyond the scope of the immediate job and flagging them to homeowners, which is the kind of thing you don't get from a company that just shows up, cleans, and leaves. Reviews suggest he's particularly well-suited to older homes and recently purchased properties where tiles haven't had professional attention in years — one job involved a 15-year-old floor that hadn't been professionally cleaned since installation. He's flexible with scheduling, including weekends, which makes him accessible to people who work full-time and can't take weekdays off. Communication response time gets a consistent mention too — quick replies to emails and messages seem to be a reliable part of how he operates.
Best for: deep cleaning of long-neglected tile floors in older or recently purchased homes, homeowners who've been disappointed by previous tile cleaners leaving edges unfinished, and full-time workers who need weekend scheduling.
Location
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Claim This Profile — Free →Common questions about Grout Magic
Who actually does the work when you book Grout Magic?+
Gareth is the sole operator — he handles enquiries, assessments, and the cleaning work himself. Customers in reviews consistently refer to him by name throughout the entire job process, from first contact to completion. This means you're not dealing with a dispatcher and an unknown technician; the person you communicate with is the one on the tools. If consistency and accountability matter to you, that's worth knowing upfront.
Can Grout Magic handle tiles that haven't been professionally cleaned in many years?+
Based on reviews, yes — one customer had a 15-year-old home with floors that appeared to have never had a professional clean, and Gareth reportedly transformed their appearance significantly. He's also noted for identifying underlying grout issues during the clean and providing recommendations, which is useful for older properties where grout may have degraded. If you've just bought a property with neglected tiles, this appears to be a scenario he's handled before. It's worth describing the condition of your tiles when you contact him so he can give you realistic expectations.
Does Grout Magic work on weekends?+
Yes — at least one customer specifically mentions that Gareth is willing to work on weekends, and flags this as a major plus for people who can't take time off during the week. Reviews also note he's flexible with timing more broadly. If you need a weekend appointment, it's worth mentioning this when you reach out, as availability may vary depending on his schedule.
How does Grout Magic compare to other tile cleaning services?+
A couple of customers mention having used other tile cleaning services before and found Grout Magic noticeably more thorough — particularly around cleaning right to the edges of rooms rather than stopping short. One customer switched specifically because a previous provider hadn't cleaned to the perimeter and was more expensive. With only 6 total reviews, it's a small sample to draw firm conclusions from, but the edge-work detail is a specific, consistent point of difference mentioned by more than one person.
How quickly does Grout Magic respond to enquiries?+
Multiple customers mention fast response times to emails and messages as a notable positive. Words like 'prompt' and 'quick' come up across several reviews when describing communication. Reviews don't specify exact timeframes, so if you're working to a deadline, it's reasonable to ask Gareth directly about his current availability and typical response window when you first reach out.