Garrow's TV & Antenna Services
Authorised Samsung and LG warranty repairer offering same-day TV collection and return service.
From 41 Google reviewsThe workshop handles authorised Samsung and LG warranty work that other repairers can't access, which customers value, though the small operation appears to struggle with capacity during busy periods. Reviews suggest asking specifically about transport procedures if you have an expensive TV.
Their work
What it's like working with them
Based on a sample of recent customer reviews (41 total)
“Claire was extremely helpful over the phone”
What they help with
Based on what their customers hired them for
How they stack up
Context from 31 antenna & tvs in Sunshine Coast
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Garrow's TV & Antenna Services
Ian runs this family workshop specialising in both antenna installations and warranty TV repairs for major brands like Samsung and LG. The business handles authorised warranty work that other repair shops can't access, with Claire managing the complex warranty claims process and communicating with manufacturers on customers' behalf. Reviews consistently mention their same-day turnaround for TV collections and returns, with the workshop picking up faulty units in the morning and delivering them repaired by afternoon. They also do residential antenna work including new installations, boosters, and wall mounting with extending brackets, coordinating with electricians like Matt when needed. The operation suits customers dealing with warranty claims or needing quick antenna solutions, though the small workshop size means capacity can be limited during busy periods.
Best for: Samsung and LG warranty TV repairs, same-day electronics fixes, residential antenna installations, and customers needing authorised warranty work other shops can't handle.
Location
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Claim This Profile — Free →Common questions about Garrow's TV & Antenna Services
What TV brands does Garrow's repair under warranty?+
Reviews consistently mention Samsung and LG warranty repairs, with several customers specifically noting OLED and QLED models. They're authorised to handle warranty claims that other repair shops can't access. Customers praise Claire's ability to negotiate with manufacturers and even secure full replacements when parts aren't available. If you have a different brand, it's worth checking if they're authorised for your specific model.
How quickly does Garrow's complete TV repairs?+
Multiple reviews mention same-day service, with TVs collected in the morning and returned repaired by afternoon. However, some customers report longer waits of 1-2 weeks, particularly for warranty work requiring parts from manufacturers. One customer waited 3 weeks for a monitor repair. The timeframe appears to depend on parts availability rather than the repair work itself.
Does Garrow's provide pickup and delivery for TV repairs?+
Yes, they offer collection and delivery service, which customers frequently mention in reviews. However, several negative reviews raise concerns about TV handling during transport, with customers reporting damage from TVs being placed unboxed in vans. If you have an expensive TV, it's worth discussing their transport procedures and packaging methods upfront.
What areas around Caloundra West does Garrow's service?+
Reviews mention customers from Caloundra and the broader Sunshine Coast region, with Ian making house calls for antenna work. One review notes they're the only Samsung monitor repair agent on the Sunshine Coast. However, reviews don't specify exact service boundaries, so contact them directly to confirm coverage for your location.