Discount Glass
Multiple customers report glass repairs completed within hours of calling, with custom cutting done while you wait.
From 72 Google reviewsThe reception team of Jen and Kristina get frequent praise by name for helpful communication, while installers like Ben, Michael, and Dylan are noted for professional workmanship. However, there are scattered complaints about management attitude and some quoting issues, suggesting the front-line service quality may not always extend to problem resolution.
Their work
What it's like working with them
Based on a sample of recent customer reviews (72 total)
“Ben was very professional”
What they help with
Based on what their customers hired them for
How they stack up
Context from 40 glass & glaziers in Sunshine Coast
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Discount Glass
This Kuluin glass specialist handles everything from emergency window replacements to custom shower screens, with staff like Jen and Kristina managing quotes and scheduling while technicians like Ben, Michael, Dylan, and Zac handle installations. Reviews highlight their ability to complete jobs within hours of the initial call - multiple customers report same-day service for urgent repairs. They cut custom glass on-site for picture frames and aquarium lids, and tackle complex fitting jobs like shower screens in renovated homes with non-standard measurements. The business appears to focus heavily on residential work, from basic window repairs to complete bathroom installations, with customers frequently mentioning their competitive pricing compared to larger chains like O'Brien Glass.
Best for: emergency window repairs needing same-day service, custom glass cutting while you wait, competitively-priced shower screen installations, and residential glass work where you want to deal with helpful office staff by name.
Location
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about Discount Glass
How quickly can Discount Glass respond to urgent repairs?+
Multiple customers report same-day service, with some jobs completed within 2 hours of the initial call. One customer had their sliding door glass replaced and reinstalled within 2 hours, while another had louvre windows cut to size in a couple of hours when other companies quoted a week. Their rapid response seems to be a key strength, particularly for emergency window repairs.
Who are the key staff members customers work with?+
Reviews consistently mention reception staff Jen and Kristina for their helpful communication and accurate quotes over the phone. For installations, technicians Ben, Michael, Dylan, and Zac are frequently praised by name for professional workmanship. Customers also mention Lee and Leeanne in office roles, though there are mixed experiences with management communication.
What do customers say about Discount Glass's pricing?+
Reviews consistently highlight competitive pricing, with one customer noting they were 'less than half the price of O'Brien Glass for the exact same product.' Multiple reviews mention 'great value for money' and affordable rates. However, there was one complaint about pricing disputes after deposits were paid, so it's worth confirming final costs upfront.
What types of custom glass work do they handle?+
They cut custom glass on-site for various needs including picture frames (done in 10 minutes), aquarium lids, and window panes cut to exact measurements. Reviews mention they handle complex fitting jobs like shower screens in renovated homes with non-standard measurements. They also do specialized work like glass splashbacks and custom mirror installations for antique furniture.