Aquablue Pool Services
Customers praise them for honest diagnostics—fixing a simple setting instead of selling a $1300 replacement.
From 32 Google reviewsMultiple customers mention being told they needed minimal fixes rather than expensive replacements, with one praising them for identifying a simple setting adjustment instead of a $1300 chlorinator replacement another shop had recommended. The business appears to have strong customer loyalty, with several reviews mentioning years-long relationships and customers willing to drive significant distances for their service.
Their work
What it's like working with them
Based on a sample of recent customer reviews (32 total)
“time consuming phone support”
“free water testing”
“warranties for robots are two years longer”
What they help with
Based on what their customers hired them for
How they stack up
Context from 39 pool maintenances in Sunshine Coast
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Aquablue Pool Services
Reviews suggest this is primarily a pool shop with retail and maintenance services, where customers most often mention the expertise of team members Dom, Jason, and Dominic in troubleshooting complex pool issues. The business appears to focus on honest diagnostics—one customer praised them for identifying a simple setting fix rather than selling an unnecessary $1300 chlorinator replacement. They offer both retail pool supplies and on-site servicing, with customers frequently noting their willingness to provide extensive phone support even for equipment not purchased from their store. Reviews indicate they specialise in problem-solving for green or troubled pools, with several mentions of successful pool rescues and transformations.
Best for: honest pool equipment diagnostics, green pool recovery, ongoing maintenance relationships, and customers wanting expert advice without pushy sales tactics.
Location
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Claim This Profile — Free →Common questions about Aquablue Pool Services
What do customers say about Aquablue's pricing approach?+
Reviews consistently praise their honest approach, with multiple customers noting they don't try to oversell chemicals or unnecessary equipment. One customer specifically mentioned being told their equipment just needed a setting adjustment rather than a $1300 replacement another shop had recommended. Several reviews emphasise they 'only sell what you need' rather than pushing expensive solutions.
Do they provide support for equipment not purchased from their store?+
Yes, reviews indicate they provide phone support and troubleshooting advice even for equipment customers didn't purchase from them. One customer specifically praised receiving 'time consuming phone support for pool & pump maintenance' for equipment bought elsewhere, and was so impressed they started purchasing from Aquablue afterwards. This suggests they prioritise customer service over immediate sales.
Which team members do customers mention most often?+
Reviews frequently mention Dom, Jason, and Dominic by name, with customers praising their knowledge and service approach. Jason is specifically noted as 'a real asset to the business' and praised for outstanding service in pool transformations. Dominic is called 'a legend' and mentioned for on-site diagnostics and quick problem resolution.
Can they help with problem pools that have turned green?+
Reviews suggest they specialise in green pool recovery, with one customer describing how their pool was green when they first contacted Aquablue and 'soon after it is actually a beautiful calm blue.' Another review mentions them making time 'to help rescue my pool just in time for Christmas' during a fully booked week, indicating they can handle urgent pool recovery situations.