Grace Removals Sunshine Coast
Removalists Daniel, Matt, and Wally consistently praised by name, but multiple customers report missing items.
From 91 Google reviewsHowever, customers consistently praise specific team members by name - Daniel for training and care, Matt and Wally for complex moves, and office staff Kim and Kirstie for responsive scheduling. The business handles both local Sunshine Coast moves and complex interstate/international relocations, but the recent trend shows more service issues than earlier reviews.
Their work
What it's like working with them
Based on a sample of recent customer reviews (91 total)
“Kim was extremely efficient and accurate in quoting”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Grace Removals Sunshine Coast
Grace Removals operates a franchise network handling local and interstate moves across Australia, with the Kunda Park location serving the Sunshine Coast region. The team includes experienced removalists like Daniel, Matt, Mike, Wally, and Greg who customers specifically mention for their care with fragile items and furniture disassembly/reassembly skills. They handle everything from single-container local moves to complex international relocations including pet transport services through partnerships. Staff members like Kim and Kirstie manage quotes and coordination, with customers noting their flexibility for last-minute scheduling changes. The business specializes in both full-service packing and customer-packed moves, using multiple containers for larger jobs and offering short-term storage solutions during transitions.
Best for: interstate and international moves with complex logistics, customers who want named team members with proven track records, and those prioritizing competitive pricing over premium service guarantees.
Location
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Claim This Profile — Free →Common questions about Grace Removals Sunshine Coast
What areas does Grace Removals Sunshine Coast cover?+
Based in Kunda Park, they handle local Sunshine Coast moves as well as interstate relocations to Melbourne, Sydney, Perth, and Adelaide. Several customers mention successful moves between major Australian cities, and they also coordinate international relocations including to the UK. Reviews show they service areas from Tweed Heads to Alice Springs for long-distance moves.
Do they handle international moves and pet transport?+
Yes, Grace Removals coordinates international relocations and offers pet transport services through partnerships with companies like Jet Pets. One customer successfully moved from Sunshine Coast to England with both household goods and pet transport arranged through Grace. They reportedly offered competitive pricing compared to booking pet transport directly.
What do customers say about item safety and damage issues?+
This is a significant concern based on recent reviews. Eight customers reported missing items, damaged furniture, or poor handling including lost wine cases, damaged BBQs, and crushed boxes. Several mention inadequate inventory processes and poor customer service when reporting damage. However, other customers praise careful handling by specific team members like Daniel and Matt.
How does their pricing compare to other removalists?+
Multiple customers mention Grace providing the cheapest or most competitive quotes compared to other removalist companies they contacted. One customer specifically noted they 'surprised me with their quote. It was the cheapest of all quotes I gathered.' However, some customers felt the service quality didn't match the competitive pricing when issues arose.