Abesco - Blinds & Awnings, & Architectural Hardware / Luxaflex Window Fashions Gallery
Named consultants who return calls on Saturdays and products still performing 20 years after installation.
The named consultants — Troy, Rohan, and Adam — are each praised for giving honest advice rather than upselling, including one instance where a consultant actively recommended leaving a window uncovered. Recent ratings show some variation, with a handful of lower scores appearing alongside five-star reviews in the same period; one complaint describes a rep who never followed up after measuring, and another flags an information gap on Luxaflex dealer-only product guides. These are isolated in the sample but worth raising if you're mid-consultation — ask your consultant to walk you through any product irregularities documentation before you sign. For homeowners tackling a full new-build fitout or a large renovation across multiple rooms, this is one of the few Sydney-south specialists with the product range and named, experienced consultants to handle it end-to-end.
Their work
What it's like working with them
Based on a sample of Google reviews (90 total)
“they weren't the cheapest but the price was very reasonable given the quality”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Abesco - Blinds & Awnings, & Architectural Hardware / Luxaflex Window Fashions Gallery
Abesco operates as a full-service Luxaflex Gallery dealership, meaning they carry the complete Luxaflex product line — from motorised Duette and Pirouette blinds to Magnatrack outdoor systems and Renson Fixscreen externals — backed by the authorised dealer network's product guarantees. The team is notably consultant-heavy: Troy Sarkis is praised specifically for his detailed product knowledge and follow-through on complex multi-room projects; Rohan handles new builds and major extensions where close coordination with architects and builders is required; Adam takes on technical and after-sales problem-solving, including troubleshooting on Saturdays; while Anna fields curtain-focused consultations. They travel well beyond the Sutherland Shire — at least one customer had them quote and install in Ulladulla — making them viable for clients in regional NSW who want a Sydney-calibre specialist. Their typical customer is fitting out an entire new home or completing a significant renovation rather than replacing a single blind, and several reviewers note they've returned across multiple properties over 10–20 years, citing the longevity of products installed as far back as 1997 still functioning without issues.
Best for: full new-home or renovation fitouts requiring multiple blind and curtain types, motorised blind installations including outdoor Magnatrack systems, and homeowners who want a named consultant to guide product selection from showroom through to post-install support.
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Claim This Profile — Free →Common questions about Abesco - Blinds & Awnings, & Architectural Hardware / Luxaflex Window Fashions Gallery
Does Abesco travel outside the Sutherland Shire for quotes and installations?+
Yes — at least one reviewed customer had them travel from Caringbah to Ulladulla for a measure, quote, and full installation across a new home. Reviews also reference jobs across multiple Sydney suburbs. If you're outside the immediate area, it's worth calling to confirm travel availability and whether any fee applies, but distance hasn't been flagged as a barrier in the sample we reviewed.
Which consultant should I ask for, and what are they each known for?+
Troy Sarkis is frequently praised for complex multi-room projects, detailed product comparisons, and consistent follow-through communication. Rohan is mentioned most often in new-build and major-extension contexts, particularly where coordination with architects or builders is needed. Adam handles technical queries, difficult problem-solving, and has been cited for after-sales support including weekend troubleshooting. Anna is praised specifically for curtain consultations and installation coordination. Asking for the consultant whose specialty matches your job type is likely to get the best result.
What do customers say about Abesco's pricing compared to competitors?+
Multiple reviews explicitly note that Abesco is not the cheapest option available, but the same reviews consistently describe the premium as justified by product quality and service depth. Phrases like 'cheaper options would not have worked long term' and 'well worth the little extra' appear across several reviews. If you're comparing quotes, reviewers suggest factoring in whether competitors are supplying Australian-made products versus imports, as this was flagged by at least one customer as a deciding point.
How long does installation typically take after ordering?+
Most reviews describe a smooth end-to-end process, with several customers pleasantly surprised by faster-than-expected turnarounds — one mentions receiving shutters within three weeks when competitors quoted into the following year. However, one four-star review noted a 2.5-month wait after being told three weeks, with the customer needing to chase updates rather than being proactively contacted. Lead times vary by product type, so it's worth asking for a realistic timeline upfront and confirming how they'll communicate any delays.
Does Abesco handle motorised and automated blinds?+
Motorised blinds are one of Abesco's clearly identifiable specialties based on the reviews we analysed. Products mentioned include motorised roller blinds, Duette honeycomb blinds, and Magnatrack outdoor systems. Reviewers who opted for motorisation consistently say they'd recommend it, with one describing it as 'so worth it.' Abesco also coordinates with electricians for motorised installations, which is referenced in at least one detailed review covering a whole-home fitout.