Removals Coast to Coast Pty Ltd
A family-run crew where Chantelle coordinates and Luke executes — repeat customers across multiple moves say they've never found better.
Chantelle and Luke are named in the majority of reviews, giving you real people to contact and ask for by name rather than a faceless dispatch queue. Pricing transparency is a genuine standout — customers consistently report being charged exactly what was quoted, with no travel-time padding, which is worth confirming directly when you book if that matters to your budget.
Their work
What it's like working with them
Based on a sample of Google reviews (55 total)
“Chantelle knows her stuff and was great at orchestrating and liaising”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Removals Coast to Coast Pty Ltd
Run by Luke and Chantelle as a family business out of Engadine, the two have clearly carved out distinct roles: Chantelle handles bookings, logistics, and day-of coordination — reviewers single her out for clear communication, responsive quoting, and on-site oversight — while Luke leads the crew on the truck, praised repeatedly for physical efficiency, careful handling, and keeping the team moving without wasting a minute. They cover a wide range of moves including local Sutherland Shire jobs, Sydney metro, interstate hauls, and coast-to-coast relocations, with reviewers mentioning destinations from the Central Coast and Nelson Bay to regional NSW and the South Coast. What distinguishes them from larger operators is their billing practice — at least one reviewer explicitly calls out that they charge from when the truck arrives at your door to when the job is done, with no depot-to-depot padding — and their transparent flat pricing that customers say matched the original quote every time. They've handled genuinely tricky situations well: tight loading dock access, challenging staircases, last-minute booking rescues when other removalists cancelled, and moves complicated by settlement delays — in each case reviews describe the team absorbing the difficulty without drama. A useful bonus flagged by multiple customers: they deliver boxes before the move and collect the empties afterwards, a small detail that removes a real headache on moving day.
Best for: Sutherland Shire and Sydney metro residential moves where pricing transparency matters, interstate or coastal relocations requiring a reliable end-to-end crew, and last-minute bookings where other removalists have fallen through.
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Claim This Profile — Free →Common questions about Removals Coast to Coast Pty Ltd
What areas does Removals Coast to Coast cover?+
They operate from Engadine in the Sutherland Shire and handle moves across a wide geographic range. Reviewers mention completed jobs to and from Cronulla, Manly, Bonnet Bay, Como, the Central Coast, Nelson Bay, the South Coast, and interstate destinations. Local Shire moves are their home turf, but they're clearly comfortable with long-haul jobs — one reviewer moved from Sydney to the South Coast, another interstate, and all reported no issues with distance or logistics.
How do Removals Coast to Coast charge — is it hourly or a fixed quote?+
Based on what customers describe, they provide upfront quotes and charge from the moment the truck arrives at your door until the job is finished — not from and to their depot, which is how many removalists inflate their bills. Multiple reviewers explicitly note that the final charge matched the original quote with no surprises. It's worth confirming the exact billing structure when you contact Chantelle, but pricing transparency is one of the most frequently praised aspects of their service.
Can they handle moves with difficult access like stairs, steep driveways, or apartment loading docks?+
Yes — this comes up across a dozen or more reviews, and the crew consistently handles it without complaint or extra drama. Specific situations mentioned include multi-storey stairs, a steep residential driveway described as 'a small mountain,' and a strict loading dock access window at an apartment building that required significant extra coordination. Reviewers in all these situations report the team absorbed the difficulty and stayed efficient and good-humoured throughout.
Do they deliver and collect packing boxes?+
Multiple customers mention that Coast to Coast delivers boxes before the move and then returns to collect the empty ones after you've unpacked — one reviewer called it 'a godsend.' This isn't standard practice across the removalist industry, so it's a practical advantage if you don't want to deal with box disposal yourself. Confirm this service and any associated cost when booking, as it may vary depending on your move type.
Can they fit in a last-minute or emergency move?+
Several reviews describe exactly this scenario — customers abandoned by another removalist at short notice who called Coast to Coast and were accommodated. In one case the team came forward a day when a cancellation opened up and proactively contacted the customer. In another, they stepped in between scheduled jobs on the same day. While they can't guarantee availability, it's worth calling Chantelle directly if you're in a bind — reviewers suggest she'll work to find a solution.