Element Security
Wes and Jeff's facial recognition installs are specifically called out as better than competitor systems customers had already evaluated.
Jeff is named directly in the majority of reviews as the face of the business, with customers specifically noting he scopes jobs honestly rather than upselling unnecessary work. The team's technical depth in specialist environments (lift-integrated CCTV, server rooms, licensed venue security) is mentioned enough that it reads as a genuine focus area rather than a side capability, which matters if your job involves anything beyond a standard home alarm. If you're a homeowner with a straightforward residential install, they'll likely handle it fine, but their sweet spot appears to be clients with more complex needs or multiple sites — worth asking Jeff directly whether your scope matches what they're currently taking on.
Their work
What it's like working with them
Based on a sample of Google reviews (33 total)
“Always up front and honest with exactly what is required”
“CCTV and Intercom system installed for our business”
What they help with
Based on what their customers hired them for
How they stack up
Context from 177 security & cctvs in Sutherland Shire
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Element Security
Jeff leads Element Security, with technicians Daniel, Scott, and Wes each handling distinct specialties — Daniel draws praise for breaking down server room and alarm upgrades in plain language, Scott handles commercial CCTV and intercom commissioning, and Wes is specifically called out for facial recognition setups that reviewers say outclass competitor offerings. The business covers both residential and commercial work, with a notable niche in technically complex environments: lift integration for CCTV, licensed venue security, server room upgrades, and multi-property alarm monitoring setups. Reviews suggest they lean toward clients who want a long-term relationship rather than a one-off install — several customers mention using them across multiple properties or venues over five-plus years. Their monitoring and control room operation is mentioned alongside installations, so they appear to offer end-to-end security rather than just hardware supply and fit. Commercially focused clients in industries like mining, manufacturing, and hospitality appear frequently in reviews, though residential multi-property owners are also represented. With around eleven years of operation as a smaller, owner-led outfit, the team is described as flexible and responsive rather than operating on rigid schedules.
Best for: commercial fit-outs requiring CCTV and intercom integration, multi-property landlords wanting monitored alarm systems, businesses needing specialist setups like facial recognition or lift-integrated cameras, and clients seeking a long-term security partner rather than a one-off installer.
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Claim This Profile — Free →Common questions about Element Security
Does Element Security work on residential properties or mainly commercial clients?+
Reviews cover both, but the pattern leans commercial — venues, manufacturing businesses, mining companies, and multi-property landlords feature prominently. Residential customers do appear, particularly those managing multiple properties who want ongoing monitored security rather than a one-time install. If you're a homeowner with a standard single-property job, it's worth contacting Jeff directly to confirm they're taking on that scale of work currently.
Who will actually turn up to do the work?+
Jeff appears to be the owner and primary contact across most jobs, with technicians Daniel, Scott, and Wes mentioned by name in reviews. Daniel is specifically praised for explaining server room and alarm upgrades clearly, Scott is mentioned on commercial CCTV and intercom installs, and Wes is called out for facial recognition system setups. The team appears small and consistent rather than a rotating roster of contractors.
What kind of security technology does Element Security install?+
Reviews mention CCTV systems, alarm systems, intercoms, smoke detectors, and more advanced setups including facial recognition and server room security. A reviewer specifically noted their facial recognition offering was better than competitors they'd evaluated. They also handle lift-integrated CCTV, which is a specialist area most standard security companies don't cover.
Does Element Security offer ongoing monitoring after installation?+
Yes — multiple reviewers specifically mention their monitoring and control room operation alongside the initial install. One customer notes their systems are 'monitored and operate very effectively' across several properties, and references quick response from the control room team. This appears to be a standard part of their offering rather than an optional add-on, though you should confirm monitoring contract terms directly.
How does Element Security handle pricing?+
Reviews describe pricing as 'fair' and 'competitive,' and Jeff is specifically praised for being 'up front and honest with exactly what is required' rather than recommending unnecessary work. There are no complaints about hidden costs or inflated quotes in the 23 reviews we reviewed. For complex commercial jobs, getting a detailed written scope from Jeff upfront is always worth doing regardless.