Australia Wide Solar
Called a customer to replace faulty panels before the fault even showed up on their monitoring app.
Ignacio handles most residential sales consultations and is specifically named for explaining technical options clearly in plain language; Ellena in operations is named almost as frequently for keeping installs on track and resolving disputes (including a neighbour access issue) without the customer needing to chase anyone. The one negative review in the sample offers no detail, and no other review raises a concern that comes close to a pattern — so homeowners should weigh 54 detailed positives against a single unspecified complaint. When calling, it's worth asking directly whether your installation would be handled by the in-house crew or a subcontractor, as some customers specifically waited for the in-house team and found it worth the delay.
Their work
What it's like working with them
Based on a sample of Google reviews (55 total)
“patient and courteous through the whole process”
“managing every detail with remarkable efficiency and warmth”
“100kW solar system and then 120kW of batteries”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Australia Wide Solar
Australia Wide Solar handles everything from standard residential rooftop systems to large-scale commercial installations — including a documented 100kW solar array with 120kW of battery storage for a luxury estate with function spaces, EV charging, and complex load requirements. The sales process is led primarily by Ignacio, who multiple customers single out for patient, technically precise guidance and genuine flexibility around scheduling and system design, and by Vicki, who is praised for deep product knowledge and ability to explain options clearly without pressure. Operations manager Ellena coordinates installations, handles metering and grid disputes with neighbours, and manages post-install logistics — customers consistently describe her communication as responsive and warm. The installation crews are described as in-house rather than subcontracted (a point some customers specifically requested), and the company has handled technically demanding cable runs, tight panel orientations on narrow roof sections, and has proactively called customers to replace panels before performance issues were even noticed. With a history tracing back to at least 2005, AWS has long-term customers returning for upgrades and second systems — a meaningful signal in an industry where many installers don't last a decade. They are best suited for homeowners or commercial operators who want premium-tier panels (SunPower Maxeon, Trina Vertex) and battery storage (Tesla Powerwall, Sungrow) and are willing to wait for an in-house crew rather than prioritise the fastest available slot.
Best for: homeowners wanting premium panels and battery storage with hands-on technical guidance, commercial operators needing large-scale solar and battery systems, customers with older systems due for upgrade or replacement, and anyone who wants post-install support they won't have to chase.
Location
Often needed together
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Claim This Profile — Free →Common questions about Australia Wide Solar
Does Australia Wide Solar use its own installers or subcontractors?+
Reviews confirm both options exist. At least two customers specifically requested the in-house crew over subcontractors and noted they waited longer for the booking as a result — but found it worthwhile. When you call, ask whether your job would be scheduled with the in-house team, as availability may vary depending on how busy they are.
What solar panels and batteries does Australia Wide Solar typically install?+
Customers mention a range of premium products including SunPower Maxeon 3 panels, Trina Vertex 400W panels, Tesla Powerwall 2 and 3, Sungrow batteries, SolarEdge inverters, Enphase IQ7 microinverters, and the Opal battery. The company appears to favour tier-one equipment — multiple reviewers note AWS wasn't the cheapest quote but offered better product quality than competitors. They also install EV chargers, as documented in a large commercial project.
Can Australia Wide Solar handle commercial or large-scale solar jobs?+
Yes — one detailed review describes a 100kW solar system paired with 120kW of battery storage installed at a luxury estate with sporting facilities, function spaces, and accommodation. Another review covers a factory installation. The team is described as coordinating well with other trades and working around client schedules, which matters for commercial operations.
How does Australia Wide Solar handle problems after installation?+
Post-install service is a recurring theme in the reviews. One customer received a proactive call from AWS notifying them of a panel batch issue before any fault was visible, and panels were replaced at no charge. Other customers mention inverter warranty replacements handled quickly years after install, and one notes a team member returned to shorten a vent pipe causing panel shading — a fix not explicitly part of the job scope.
Who will I be speaking to when I contact Australia Wide Solar for a quote?+
Most residential customers are handled by Ignacio on the sales side, who is consistently described as knowledgeable, patient with lots of questions, and willing to discuss multiple system options across several conversations. Vicki is also named in several reviews for similar qualities. Once you proceed, Ellena (operations manager) typically takes over to coordinate installation scheduling, metering, and any grid connection paperwork.