The Complete Cleaning
Multiple tenants report their bond returned in full after Matthew's end-of-lease cleans.
Matthew's willingness to take last-minute bookings is a genuine practical differentiator, not just a talking point: at least six reviewers mention short-notice bookings being accommodated without drama. Two reviewers raised concerns about the final charge coming in higher than the quoted price, citing items left in the property as the reason for the uplift — worth asking upfront exactly what conditions could affect your quote and getting the scope confirmed in writing before work starts. Based on 29 of 37 reviews analysed, the overall picture is a sole trader who works long enough to genuinely finish the job and has the bond-clean track record to back it up.
Their work
What it's like working with them
Based on a sample of Google reviews (37 total)
“great value for money”
What they help with
Based on what their customers hired them for
How they stack up
Context from 133 oven & bbq cleanings in Toowoomba
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About The Complete Cleaning
Matthew leads this sole-trader cleaning operation out of Kearneys Spring, bringing roughly 13 years of experience to bond cleaning across Toowoomba and surrounds — and bond cleaning is clearly the core of what he does, with the overwhelming majority of reviews coming from tenants moving out of units and houses ranging from two to four bedrooms. What sets the business apart in that niche is the willingness to take on short-notice bookings: multiple customers specifically mention being accommodated urgently, which matters enormously when lease-end dates are immovable. Reviews suggest Matthew works methodically and stays on-site until the job is genuinely finished — one customer noted he was there for five hours until the property was spotless, including a steam clean — rather than rushing to fit in the next job. Real estate agencies and property managers appear to accept the cleans without pushback, with several reviewers explicitly mentioning 100% bond returns and impressed property managers. For homeowners rather than tenants, there are also mentions of general house cleaning with the same thoroughness applied to kitchens, bathrooms, and floors. The business suits renters facing tight timelines who want a cleaner prepared to go nook-by-cranny rather than clock-watch.
Best for: renters needing a thorough end-of-lease bond clean, tenants with short-notice move-out timelines, and anyone cleaning out a two-to-four bedroom unit or house in the Toowoomba area.
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Claim This Profile — Free →Common questions about The Complete Cleaning
Does The Complete Cleaning specialise in bond cleans or do they cover general cleaning too?+
Bond cleaning is clearly the core focus — the vast majority of reviews come from tenants cleaning out units and houses ranging from two to four bedrooms before returning the keys. That said, a handful of reviews mention general house cleaning with the same level of thoroughness, including detailed work on kitchens, bathrooms, and floors. If you need a one-off general clean rather than a bond clean, it's worth contacting them directly to confirm availability and pricing for that type of job.
Can The Complete Cleaning handle last-minute or urgent booking requests?+
Short-notice availability is one of the most frequently mentioned positives across the reviews — at least six customers specifically called out being accommodated urgently, including for large carpeted units and multi-bedroom houses. This is a meaningful practical advantage when lease-end dates don't move. Response times and exact lead times will depend on current workload, so it's worth calling rather than emailing if you're genuinely up against the clock.
How do customers describe the pricing?+
Most reviewers describe the service as affordable and good value relative to the standard of work. However, two customers reported that their final bill came in significantly higher than the initial quote — in one case from $800 up to $1,100 — with items left in the property cited as the reason for the increase. Before booking, it's worth asking exactly what could cause the price to change and getting the full scope confirmed in writing so there are no surprises at the end of a stressful moving day.
Will a bond clean from The Complete Cleaning actually satisfy my real estate agent?+
Multiple reviewers — across two, three, and four-bedroom properties — mention their property manager or real estate agent being impressed with the result, and several explicitly confirm receiving their full bond back. Property managers from agencies including LJ Hooker are mentioned in reviews. While no cleaner can guarantee a bond return (that depends on the agent's assessment), the track record here across different property sizes and agencies is worth noting.
What areas does The Complete Cleaning service?+
The business is based in Kearneys Spring and reviews reference jobs across Toowoomba. The exact service radius isn't spelled out in the available reviews, so if you're outside central Toowoomba it's best to confirm directly whether they cover your suburb and whether a travel charge applies.