Althaus Security Screens & Doors
Wayne quotes the same day, Rodney installs with millimetre precision — and they follow up after the job to make sure you're happy.
Wayne and Rodney function as a tight two-person core: Wayne handles enquiries, colour and product consultations, and will occasionally come on-site to help with larger jobs, while Rodney is the named installer in the vast majority of reviews and earns specific praise for level, clean, precise work that leaves no mess behind. The 50 reviews we analysed are uniformly positive and show no meaningful pattern of complaints — pricing isn't frequently mentioned but the few references frame the product cost as worthwhile rather than excessive, and the only thing worth flagging is that Althaus specialises in physical Crimsafe mesh security rather than electronic CCTV or alarm systems, so confirm scope before booking if you need both.
Their work
What it's like working with them
Based on a sample of Google reviews (127 total)
“Rodney never rushed and was precise when it came to installation”
What they help with
Based on what their customers hired them for
How they stack up
Context from 319 security & cctvs in Toowoomba
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Althaus Security Screens & Doors
Wayne runs the sales and project side of Althaus, and the consistency in reviews is striking — he typically turns up for quotes the same day an enquiry comes in, and written quotes often follow the same evening. That alone sets a different pace from competitors (one customer compared a 6-week quoting wait from a rival against Wayne's next-day response). Installer Rodney handles the hands-on fitting work and is praised specifically for millimetre-level precision, fastidious cleanup, and the patience to work through complex or custom frame situations — think pivot doors, patio enclosures using Crimsafe mesh, and custom-fabricated frames built to unusual openings. Both Wayne and Rodney are Crimsafe-authorised installers, and Wayne notably steers customers toward Crimsafe Ultimate for door installations, explaining the mechanical difference in security grade rather than just upselling — something returning customers who'd had standard Crimsafe elsewhere say they immediately noticed. The business focuses almost exclusively on residential Crimsafe security mesh products — windows, doors, French doors, sliding doors, fixed panels, Safe-S-Cape fire-egress windows, and shed enclosures — rather than electronics-based CCTV or alarm systems, so if you need cameras or monitoring, that's a conversation worth having upfront. They've also demonstrated a genuine after-sales ethic: Wayne has made post-installation visits to fix lock mechanisms years later, and multiple customers mention proactive follow-up calls to check satisfaction.
Best for: whole-house Crimsafe mesh security installations across windows and doors, homeowners who need fast turnaround after a break-in or security incident, and anyone wanting a single installer relationship for both standard and complex custom-framed security screen work.
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Claim This Profile — Free →Common questions about Althaus Security Screens & Doors
How quickly can Althaus Security Screens & Doors quote and install?+
Based on a large number of reviews, Wayne typically arrives to measure and quote on the same day or the following day after an enquiry, with written quotes often sent the same evening. Installation then usually follows within one to two weeks of order confirmation — several customers specifically note this beat competitors quoting six weeks just to visit. For urgent situations like a home invasion or robbery attempt, reviews show Wayne has expedited jobs to under two weeks from first contact.
Who actually does the installation work, and what are they known for?+
Rodney is the named installer across the overwhelming majority of reviews and is consistently praised for millimetre-level precision, attention to detail on frame fitting, and thorough site cleanup after each job. Wayne, who handles quotes and project management, has also been noted arriving on-site on larger jobs to help get work completed on time. Between them they handle everything from straightforward single door installs to complex custom-framed whole-house jobs.
Does Althaus only install Crimsafe, or do they offer other security products?+
Virtually every review references Crimsafe brand mesh security products — doors, windows, French doors, sliding doors, fixed panels, and Safe-S-Cape fire-egress screens. Wayne is noted for recommending Crimsafe Ultimate for door installations specifically, explaining the difference in security grade rather than defaulting to the standard product. The business does not appear to focus on electronic CCTV cameras or alarm monitoring systems based on the available reviews, so if you need those services, confirm directly with Wayne before booking.
What areas does Althaus Security Screens & Doors service?+
The business is based in Harlaxton and reviews reference completed jobs across Toowoomba and surrounding suburbs including Kearneys Spring, Glenvale, and Highfields. Reviews don't clearly define the outer boundaries of their service area, so if you're outside central Toowoomba, it's worth a quick call to Wayne to confirm they cover your location before requesting a quote.
Do they provide any after-sales support once installation is complete?+
Yes — multiple reviews specifically mention Wayne calling customers after installation to check they were happy with the work, which is noted as unusual compared to other tradies. One review describes Wayne making a separate visit to repair a lock mechanism on a Crimsafe door installed years earlier, patiently working through it despite the customer's young children wanting to assist. If you have an issue down the track, the review record suggests you won't have trouble getting a response.