Kristal Electronics
A Townsville parts supplier that gets interstate orders to Melbourne doorsteps by the next morning.
The clearest signal is logistics: multiple reviewers called out delivery speed explicitly, including next-day arrival in Melbourne from a regional QLD base, which is genuinely notable for a parts supplier outside a major city. The on-site technical work drew a customer from Mackay to Townsville, which suggests confidence in the hands-on service, though there's not enough review detail to know what types of jobs they handle best. If you're ordering parts remotely, the evidence here is encouraging; if you need installation work, it's worth calling to confirm what they take on before making assumptions.
Their work
What it's like working with them
Based on a sample of Google reviews (4 total)
“it was at my door step the next day in Melbourne at 10am”
“more user friendly than original”
What they help with
Based on what their customers hired them for
How they stack up
Context from 163 antenna & tvs in Townsville
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Kristal Electronics
Kristal Electronics operates as both a physical electronics supplier and a mail-order parts business, making it genuinely useful for antenna and TV customers who aren't local to Townsville. The standout capability here is their parts fulfilment speed — one customer in Melbourne received a Tuesday afternoon order at their doorstep by 10am Wednesday, which is a meaningful logistical feat for a regional QLD-based supplier. They stock remote controls and antenna components, and at least one customer travelled from Mackay to Townsville specifically to have work done on-site, suggesting the technical service side of the business is worth the trip for some. Emails and phone calls are answered promptly according to reviewers, which matters when you're trying to diagnose a reception or remote issue without a technician in front of you. With around 26 years in operation and GST registration as a company, this is a structured, long-running business rather than a sole-trader side operation — useful context for anyone ordering parts or commissioning installation work.
Best for: ordering antenna and TV parts with fast interstate delivery, sourcing replacement TV remotes, and on-site antenna or TV work in the Townsville region.
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Claim This Profile — Free →Common questions about Kristal Electronics
Does Kristal Electronics ship parts interstate?+
Yes — and quickly. A reviewer in Melbourne received a Tuesday afternoon order by 10am Wednesday using StarTrack shipping ($22) or Australia Post Express ($20). For remote buyers, this is one of the more practical aspects of using them. Confirm current shipping options and pricing directly, as rates may have changed.
Does Kristal Electronics do on-site installation or repairs in Townsville?+
At least one customer travelled from Mackay to Townsville to have work done on-site, suggesting they do handle in-person technical jobs. However, the reviews don't detail what types of installations or repairs they perform, so it's worth calling ahead to describe your job and confirm they can take it on. They're noted for fast phone response, so you should get a clear answer quickly.
How responsive is Kristal Electronics to enquiries?+
Reviewers specifically called out fast responses to both emails and phone calls, which is reassuring when you're trying to identify a part or diagnose a reception issue without a technician present. One reviewer described them as 'knowledgeable and supportive' during the enquiry process. Based on the available reviews, pre-purchase communication appears to be a genuine strength of the business.
What areas does Kristal Electronics service in person?+
The business is based in Garbutt, Townsville. Reviews don't specify a defined service radius for on-site work, but the fact that a customer came from Mackay suggests they're considered worth the trip for technical jobs. For local Townsville antenna or TV work, calling them directly is the best way to confirm availability and coverage.
Can Kristal Electronics supply a replacement remote for my TV?+
Yes — replacement remotes are part of their product range. One customer noted their replacement was 'more user friendly than original,' which suggests they're not just supplying generic alternatives. With a broad parts stock noted by reviewers, they're likely to carry options for common TV brands, though it's worth contacting them with your TV model to confirm compatibility before ordering.