ASOT Property Services
Ben personally attends most jobs, diagnoses problems others miss, and coordinates the full job from inspection to photographic handover.
This makes him especially valuable for property managers, landlords, and interstate investors who can't babysit a job: reviewers in those situations describe him managing the whole process, from initial inspection through trade coordination to photographic handover reports. Ben handles a wide scope — carpentry, waterproofing, bathroom renovations, fencing, roofing repairs, painting, and more — so it's worth confirming upfront whether your specific job sits within what he's currently taking on, since several reviews note he's often busy.
Their work
What it's like working with them
Based on a sample of Google reviews (117 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 256 appliance repairs in Townsville
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About ASOT Property Services
Ben Easterbrook leads ASOT Property Services as a hands-on sole trader who personally attends most jobs, with team members including Andrew, Ethan, Cameron, and Shaun supporting on larger projects. Ben's range is unusually broad for a single operator: reviews document everything from bathroom remodels, deck builds, and French door installations to water egress diagnosis, roof pointing, rotted pergola repairs, and insurance claim coordination — making him a genuine one-stop trade contact rather than a narrowly scoped handyman. What separates Ben from typical handymen is his diagnostic depth: multiple customers hired him specifically after other trades or building inspectors missed problems, and his written quotes with photographic documentation are repeatedly singled out by property managers and interstate investors as being more thorough than formal building and pest reports. He works across residential maintenance, investment property repairs, and DHA-standard preparation, making him particularly well-matched for landlords, property managers, and out-of-town owners who need someone to manage a job end-to-end without supervision. Ben also coordinates external trades — electricians, painters, plumbers — and handles the full project handover, which reviewers note removes significant stress from complex multi-trade jobs. Customers consistently mention he fixes small additional issues at no charge while on-site and leaves every job cleaned up, both habits that recur across the 50 reviews sampled.
Best for: landlords and property managers needing end-to-end investment property repairs, interstate owners who require detailed photographic reporting without being on-site, homeowners with multi-trade renovation jobs needing a single coordinator, and urgent repair situations where other trades have been unable to help.
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Claim This Profile — Free →Common questions about ASOT Property Services
What areas does ASOT Property Services cover?+
Reviews reference jobs in Cranbrook and Townsville in Queensland, as well as properties in Melbourne's southeastern suburbs including Highett, Cheltenham, Chelsea, and Burdell. The business appears comfortable travelling to investment properties in different regions, which is a recurring theme among interstate investors who have used Ben remotely. Confirm your specific location with Ben directly, as service coverage may vary depending on scheduling.
Is ASOT Property Services suited for investment property and rental repairs?+
Yes — this is one of the clearest patterns across the 50 reviews sampled. Multiple property managers, landlords, and interstate investors name Ben as their regular go-to trade contact for rental maintenance and insurance repairs. He provides photographic reports, liaises directly with tenants where needed, and has completed DHA-standard property preparation with zero rectification required at handover. Customers in this category specifically praise his communication and ability to manage jobs without the owner needing to be present.
What do customers say about ASOT's pricing?+
Pricing feedback across the reviews is consistently positive, with multiple customers noting that Ben's quotes came in lower than competitor quotes for the same scope of work. One Queensland investor described his price as 'substantially lower than other quotes, without compromising on quality.' Ben is also noted for suggesting cost-saving alternatives during the quoting process and for fixing minor additional issues at no extra charge while already on-site.
Can ASOT Property Services manage complex multi-trade jobs?+
Based on several reviews, yes. Ben coordinates licensed electricians, painters, and other specialist trades as part of larger projects, acting as the single point of contact for the homeowner. Customers describe him managing bathroom remodels, insurance claims, and DHA property preparation from inspection through to final handover — including written reports with photographic documentation at each stage. This makes him particularly suited to homeowners or investors who want one person to own the entire job rather than managing multiple contractors separately.
How quickly does ASOT respond to enquiries and quote requests?+
Response speed is one of the most frequently mentioned strengths in the reviews sampled. Multiple customers describe receiving detailed quotes within minutes or hours of making contact, and several note Ben accommodated urgent or short-notice jobs despite being busy at the time. One customer praised him for squeezing in urgent work during a busy period; another had a two-day deadline on a property purchase decision and Ben changed his schedule to accommodate a same-day inspection.