Andrew's Custom Cabinets
Andrew and Alicia are both named by customers for staying involved from first consultation through to finished kitchen.
The standout pattern across these reviews is that both Andrew and Alicia are specifically named and praised, which gives you some confidence that the people you meet at consultation are the same people invested in delivering the outcome. For a custom cabinetry job where the relationship matters as much as the result, it's worth asking them for examples of past kitchen projects similar to yours and getting a clear timeline before committing.
Their work
What it's like working with them
Based on a sample of Google reviews (4 total)
“GREAT CUSTOMER SERVICE AND PROMPT”
What they help with
Based on what their customers hired them for
How they stack up
Context from 284 carpentrys in Townsville
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Andrew's Custom Cabinets
Andrew and Alicia run this custom cabinetry business as a close team — reviews suggest Andrew handles the craftsmanship and trade work while Alicia is front-facing on the client relationship side, with both praised for being approachable and thorough from first consultation through to completion. The 'custom' in the name is reflected in customer feedback that points to bespoke kitchen cabinetry rather than off-the-shelf installations, making them a better fit for homeowners who want something built specifically for their space. With roughly 12 years in the trade and GST registration as a sole trader, this is a small, owner-operated operation — which typically means you're dealing directly with the people doing the work rather than being handed off to subcontractors. Customers specifically mention competitive pricing alongside quality, which is worth noting given that custom cabinet work often carries a premium. The consultation process appears to be a genuine strength — one reviewer highlighted that 'nothing was ever too much trouble,' suggesting this business suits homeowners who have a lot of questions or need guidance through a renovation decision.
Best for: bespoke kitchen cabinetry builds where design input matters, homeowners who want direct access to the people doing the work, and renovation projects requiring a hands-on consultation process from start to finish.
Location
Often needed together
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Claim This Profile — Free →Common questions about Andrew's Custom Cabinets
What kind of work does Andrew's Custom Cabinets focus on?+
Based on their business name and customer reviews, the focus is on custom-built cabinetry rather than flat-pack or pre-made installations. A kitchen renovation is the one specific project type mentioned in reviews, with a customer describing a fully completed kitchen they were happy with. The 'custom' positioning suggests they work to individual specifications rather than standard layouts. It's worth discussing the scope of your project directly to confirm they're the right fit.
Who will I be dealing with if I hire Andrew's Custom Cabinets?+
Reviewers name both Andrew and Alicia as key contacts — Andrew appears to lead the trade work while Alicia is mentioned in the context of consultations and client communication. Multiple customers praised both by name, which suggests this is a genuinely hands-on owner-operated setup rather than one where management is separate from the people on-site. For a bespoke job, that direct involvement can make a meaningful difference to how well the brief is understood and executed.
What do customers say about pricing?+
One reviewer specifically called out 'competitive pricing' alongside quality and service, which is notable for a custom cabinet maker where costs can vary widely. No other reviews mention pricing concerns or complaints about cost. That said, only four reviews are available in total, so it's worth getting a detailed written quote before proceeding and clarifying what's included — particularly for kitchen projects where specifications can shift during the build.
How does Andrew's Custom Cabinets handle the initial consultation?+
Reviews suggest the consultation process is one of their strengths — one customer noted that 'nothing was ever too much trouble' from the very first meeting, and both Andrew and Alicia were described as friendly and helpful throughout. For a custom build where the design phase shapes everything that follows, this is a useful signal. If you have a complex brief or are still working out the details, this appears to be a business that's patient with the process rather than rushing to close a sale.
Does Andrew's Custom Cabinets serve areas outside Townsville City?+
Reviews don't mention specific service areas beyond their Townsville City base. As a sole trader operation, coverage may be limited compared to larger firms. It's worth confirming directly whether they service your suburb and whether any travel costs apply if you're outside the immediate area.