Simpson Constructions Queensland Pty Ltd
Frank personally called a homeowner within minutes of insurer contact — then arrived with a crew to clear a fallen tree the same day.
The standout pattern across both reviews is how Frank handles the coordination layer: calling the homeowner within minutes of insurer contact, managing tradespeople, and keeping property owners informed even when they're interstate. For a homeowner about to lodge an insurance claim for storm, fire, or impact damage, it's worth asking SCQ directly whether they're currently on insurer panels and what their current lead times look like, since 3 reviews over roughly 9 years doesn't tell us much about current workload or capacity.
Their work
What it's like working with them
Based on a sample of Google reviews (3 total)
“Frank from SCQ called within minutes of me speaking to SURE”
“sent update emails and pictures and quickly solved any problems”
What they help with
Based on what their customers hired them for
How they stack up
Context from 284 carpentrys in Townsville
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Simpson Constructions Queensland Pty Ltd
Frank Simpson leads SCQ with a hands-on approach that's been put to the test in genuine emergencies — when a tree collapsed onto a property and blocked the street, Frank was on the phone within minutes of the insurer making contact and arrived with a full crew ready to work. Beyond emergency response, Frank has handled full post-fire reinstatement on a rental property, coordinating trades, sourcing fixtures, and keeping an interstate landlord informed through update emails and photos at every stage — a level of project management that goes well beyond what most carpenters offer. SCQ operates as a GST-registered company with around nine years in the industry, positioning it as a structured business rather than a sole trader taking on occasional jobs. The team Frank brings appears carefully chosen — reviews note that subcontractors and suppliers are selected with the same care he applies to his own work. This business is particularly well suited to insurance-driven work: Frank clearly understands how to navigate insurer appointments, take the administrative weight off homeowners, and deliver finished results without the usual claim-related friction. Homeowners managing properties remotely or dealing with sudden damage will find the communication style here — proactive updates, quick problem-solving, flexibility around decisions — genuinely useful rather than just a sales pitch.
Best for: insurance-referred emergency damage repairs, post-fire or storm reinstatement on rental properties, and homeowners or landlords who need a contractor to manage trades and communicate remotely throughout a job.
Location
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Claim This Profile — Free →Common questions about Simpson Constructions Queensland Pty Ltd
Does Simpson Constructions Queensland handle insurance-referred jobs?+
Yes — both available reviews involve insurance-referred work, with SCQ appointed directly by insurers including Sure Insurance. Frank appears to be experienced with the claims process, handling everything from initial contact through to final completion. He communicates with homeowners at every stage, which is especially useful for landlords or owners who aren't on site. It's worth confirming with Frank directly which insurers he's currently registered with, as panel arrangements can change.
How quickly does Frank respond to emergency callouts?+
One reviewer noted that Frank called within minutes of the homeowner finishing their conversation with their insurer — and arrived with a crew shortly after. That response time appears tied to insurer-referred emergencies specifically, such as tree falls and fire damage. If you're calling directly rather than through an insurer, it's worth asking about current availability, since we only have 3 reviews to draw on and can't confirm this is consistently how all callouts are handled.
Can SCQ manage a job if I'm not local or can't be on site?+
Based on the reviews, yes — one landlord managed the entire post-fire reinstatement on their rental property from interstate, with Frank sending update emails and photos throughout and patiently waiting while fixtures and fittings were chosen remotely. Frank is described as flexible and responsive when decisions needed to be made at a distance. This communication-heavy approach seems to be a deliberate part of how Frank runs jobs rather than an exception.
What types of damage repairs does SCQ specialise in?+
The reviews specifically mention storm and tree-fall damage (including fence demolition and temporary fencing) and full post-fire reinstatement including interior works and fixture replacement. SCQ is classified as a general contractor, so the scope appears to go beyond pure carpentry to include coordinating multiple trades under one project. For more niche or specific work outside those areas, it's best to contact Frank directly to confirm scope.
What areas does Simpson Constructions Queensland cover?+
SCQ is based in Garbutt, QLD, which places them in the Townsville region. The reviews don't specify how far they travel for jobs, and with only 3 reviews available, we can't confirm their typical service radius from the feedback alone. If you're outside the immediate Townsville area, it's worth asking Frank directly whether he takes on work in your location.