Alliance Electrical Townsville
Adam trenches and cables NBN installs while Jack is known for leaving job sites cleaner than he found them.
That said, this is a small sample, and the ratings across the more recent half of reviews are noticeably more variable than the earlier ones, so the experience isn't uniformly smooth. Before booking, it's worth confirming response times directly and asking for a written quote — the scheduling mix-up mentioned in one review suggests it pays to lock in details explicitly.
Their work
What it's like working with them
Based on a sample of Google reviews (16 total)
“Professional air conditioner installation and related services at reasonable prices”
“leave the work areas cleaner than they were when he started”
“they came straight out and solved the problem”
What they help with
Based on what their customers hired them for
How they stack up
Context from 345 electricians in Townsville
Credentials & background
Sourced from 6 public records so you don't have to look them up yourself
About Alliance Electrical Townsville
Jack and Adam are the two technicians named across customer reviews, and they handle noticeably different work: Jack is praised specifically for on-site communication and leaving job areas cleaner than he found them, while Adam handled a full NBN install including trenching, cable laying and running — suggesting Alliance covers both licensed electrical and low-voltage data work that many purely electrical outfits don't touch. Air conditioning work comes up repeatedly — servicing, repairs, and full installations — and the business appears to carry warranty-backed installs (one-year workmanship plus five-year manufacturer warranty mentioned by a customer). Reviews from landlords and repeat customers suggest a chunk of their client base is property investors managing rental stock, where reliability and fair pricing matter more than hand-holding. The team is GST-registered and operates as a company, which matters if you're a landlord or small business needing invoice documentation. Based on the review sample, they're a reasonable fit for Townsville homeowners who need a single contractor across general electrical, aircon, and data cabling — rather than coordinating multiple trades.
Best for: rental property electrical maintenance and aircon servicing, NBN and data cable installations requiring trenching, urgent small-job callouts in Townsville, and homeowners wanting warranty-backed aircon installs.
Location
Often needed together
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Claim This Profile — Free →Common questions about Alliance Electrical Townsville
What types of jobs does Alliance Electrical Townsville handle?+
Reviews mention a wide spread of work including general electrical repairs, air conditioning installation, servicing and fault repairs, and NBN data cabling including trenching and underground cable runs. The business appears to take on both small quick-turnaround jobs and larger installs. Landlords and property investors are specifically mentioned as part of their client base, suggesting they're comfortable with routine rental property maintenance as well as one-off jobs.
What do customers say about Alliance Electrical's pricing?+
Multiple reviews describe their pricing as fair, reasonable, or competitive — coming up across aircon servicing, electrical repairs, and installations. One review specifically mentions a one-year workmanship warranty and five-year manufacturer warranty on aircon installs, which adds value context to the price. No reviews flagged pricing as a complaint, but it's still worth requesting a written quote before work starts so there are no surprises.
Who are the technicians and what are they known for?+
Two technicians are named in customer reviews. Jack is praised for proactively communicating his arrival time and leaving the work area cleaner than he found it — small things that make access and cleanup easier for homeowners. Adam handled a full NBN install including trenching and cable laying, and was described as polite and thorough. Reviews don't mention other staff by name, so the broader team's style isn't well documented in the available feedback.
Is Alliance Electrical suitable for urgent or emergency callouts?+
At least two reviews suggest they can respond quickly when needed — one mentions they came straight out to help an elderly homeowner who was struggling to find an electrician. That said, one review also noted a scheduling mix-up that caused a delayed arrival. If timing is critical, it's worth confirming availability and locking in your booking details in writing rather than assuming a verbal arrangement.
Does Alliance Electrical work with landlords and property managers?+
Yes — one review specifically mentions them as offering 'decent service for landlords', and their repeat-customer mentions suggest they're used to maintaining ongoing relationships with property owners. Being a GST-registered company means they can provide proper tax invoices, which is useful for investment property record-keeping. Reviews don't detail whether they handle body corporate or commercial-scale work, so check directly if your job falls outside standard residential scope.