Electricians Downunder
Jake's team resolved a lighting fault in 5 minutes that a rival electrician gave up on after 3 hours.
Jake's follow-up calls to check completed work are mentioned independently by different customers, which points to deliberate process rather than luck. A small number of reviews — including one that mentions repeated no-shows on a booked job — suggest scheduling consistency isn't guaranteed across every job; worth confirming your booking in writing and getting an expected arrival window before the day. When asking for a quote, it's also worth confirming which technician will attend, since named individuals like Jason, Sam, Matthew, and Justyn each draw specific praise for different job types.
Their work
What it's like working with them
Based on a sample of Google reviews (46 total)
“came out quickly and promptly before a possible cyclone”
What they help with
Based on what their customers hired them for
How they stack up
Context from 345 electricians in Townsville
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Electricians Downunder
Jake leads a team that handles a notably wide range of electrical work — from emergency generator plug installs ahead of cyclones to full switchboard upgrades, split system replacements, and smoke alarm compliance — making them practical for both urgent callouts and planned renovations. Jake himself is mentioned across multiple reviews for personally following up with customers to check work was satisfactory, which is uncommon at the trade level. On the tools, Jason and Sam draw praise specifically for methodical fault-finding — one reviewer noted they eliminated possible causes and resolved a circuit issue within 40 minutes after another electrician had abandoned the same job after three hours. Matthew is mentioned for seamless arrivals and clear explanations during diagnostic visits, while Justyn earns a specific callout for fast fan replacements. Across the job types covered in reviews — air conditioning installs, oven and cooktop connections, smoke alarm replacements, power point repairs, and switchboard work — customers consistently note the team cleans up after themselves and explains what they found before leaving. They appear to serve both Townsville and Brisbane-area customers based on review geography, so it's worth confirming your address falls within their current service zone.
Best for: after-hours and weather-emergency electrical callouts, air conditioning installation and servicing, switchboard diagnostics and upgrades, and electrical faults that other tradespeople haven't been able to resolve.
Location
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Claim This Profile — Free →Common questions about Electricians Downunder
Does Electricians Downunder do emergency or after-hours callouts?+
Yes — multiple reviews specifically mention after-hours response, including a switchboard fault resolved at 8pm on a Saturday within 30 minutes of a single phone call. Customers also note the team dropped everything to assist ahead of a cyclone warning to install a generator plug. If you have an urgent electrical fault, calling directly appears to be the fastest route based on the review pattern. Confirm availability for your area when you call, as they appear to operate across both Brisbane and Townsville.
What areas does Electricians Downunder service?+
The business is listed in West End, QLD, but customer reviews reference completed jobs in both Townsville and Brisbane, suggesting a broader service footprint. Reviews don't specify a clear boundary, so it's worth confirming your suburb is covered before booking. If you're in regional Queensland, it's especially worth asking upfront about travel fees or lead times.
What specific electrical work do customers mention them completing?+
Reviewed jobs include split system and ducted air conditioning installs and servicing, switchboard upgrades, smoke alarm replacements, power point installation and repair, oven and cooktop connections, ceiling fan replacements, generator plug installation, and lighting circuit fault-finding. The team appears equally comfortable with straightforward repairs and more involved upgrade work. One reviewer noted they resolved a lighting fault in 5 minutes that another electrician had failed to find after 3 hours.
Who are the key technicians and what are they known for?+
Jake is the owner or lead and is mentioned specifically for following up after jobs to check work was satisfactory — an unusual touch that multiple customers note unprompted. Jason and Sam are praised together for fast, methodical fault diagnosis. Matthew draws specific praise for punctuality and clear communication during diagnostic visits. Justyn is called out by name for efficient fan replacement work. If you have a specific job type, it may be worth asking who will be attending.
How do customers describe pricing at Electricians Downunder?+
Several reviewers describe the pricing as reasonable or good value, with phrases like 'priced really well,' 'great value for money,' and 'five star service and advice without the big price.' No reviews mention receiving a formal written quote beforehand, so it's worth requesting one before work begins — especially for larger jobs like switchboard upgrades or multi-unit air conditioning installs.