Gentec Electrical
Michael named by customers for friendly, well-priced appliance installs — and the whole team known for showing up on time and leaving a tidy worksite.
Technician Michael is called out by name for oven installation work, which is a useful signal if you're booking a specific appliance job and want to know who's likely to show up. The sample is too small to draw firm conclusions about pricing consistency or how they handle complex faults, so it's worth calling ahead to confirm scope and get a quote before booking anything beyond a straightforward residential job.
Their work
What it's like working with them
Based on a sample of Google reviews (11 total)
“very neat install would definitely recommend to others”
“We have used Gentec regularly over the years”
What they help with
Based on what their customers hired them for
How they stack up
Context from 345 electricians in Townsville
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Gentec Electrical
Michael, mentioned by name in reviews, handles appliance installations like oven replacements with a calm, professional manner that customers specifically single out — useful to know if you're booking a kitchen or laundry fit-out rather than a fault-finding job. The team operates across residential homes in the Townsville region, with reviews spanning box air conditioning replacements, oven installations, and general electrical faults — suggesting a generalist residential focus rather than a commercial or new-build speciality. What stands out in the reviews is the combination of on-time arrivals and a clean worksite afterwards, which puts them in a narrower category than electricians who are technically fine but leave a mess. Pricing is described as reasonable and well-priced across multiple jobs, though no detailed quotes or comparisons are provided to benchmark that against local rates. They've been active for around a decade and are GST-registered as a trust entity, which is a typical structure for a small trades business and shouldn't raise any flags for homeowners. If you're after someone reliable for everyday home electrical work — faults, appliance installs, or air con changeovers — the profile fits that job type well.
Best for: residential electrical fault repairs, air conditioner unit replacements, and kitchen appliance installations where punctuality and a clean finish matter.
Location
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Claim This Profile — Free →Common questions about Gentec Electrical
What types of electrical jobs does Gentec Electrical handle?+
Reviews mention box air conditioner replacements, oven installations, and general electrical fault repairs — pointing to a residential generalist focus rather than a commercial or large-scale construction speciality. The work described spans straightforward installs through to diagnosing electrical problems. If you have a more complex or unusual job, it's worth calling ahead to confirm they handle it before booking. No reviews specifically mention switchboard upgrades or solar work, so those would be worth asking about directly.
What do customers say about Gentec's pricing?+
Three separate reviews describe the pricing as reasonable or 'can't fault,' covering different job types including air conditioner replacement and oven installation. That said, no specific figures or comparisons to other local electricians are provided in the reviews, so it's hard to benchmark independently. Getting a written quote before work begins is always advisable. Reviews don't mention any unexpected charges or disputes over invoices.
Is Gentec Electrical reliable for turning up on time?+
Punctuality is one of the most consistently mentioned traits across the 11 reviews — multiple customers specifically call out on-time arrivals and fast completion. One reviewer notes the technician was 'on time and very professional,' and the pattern holds across different job types and years. That said, 11 reviews is a small sample, so it reflects a consistent experience among a limited group of customers rather than a large-scale data set. If timing is critical for your job, mentioning that when you book is still a sensible precaution.
Who carries out the work at Gentec Electrical?+
One customer names Michael specifically for an oven installation, praising his professionalism and friendly manner. Other reviews refer to 'the team' and 'the technician' without naming individuals. It's not clear from the available reviews whether Michael handles all jobs or whether multiple technicians are deployed depending on the work type. When booking, it's reasonable to ask who will attend and what experience they have with your specific job.
Does Gentec Electrical service areas outside Garbutt?+
The business is based in Garbutt, a suburb of Townsville, and reviews don't specify how far they travel for jobs. Given Townsville's size and the nature of residential electrical work, coverage of surrounding suburbs is plausible but not confirmed by the available data. Contact them directly to confirm whether they service your area, especially if you're in an outer suburb or rural location. Reviews don't mention travel fees, so it's worth asking about that too if you're further out.