Lex Electrix
Steve talked one customer through an electrical emergency by phone before arriving — then fixed everything and explained every step.
The reviews cover a span of over four years and all land at five stars, but with fewer than ten total opinions, that unanimity should be taken as encouraging rather than conclusive. What's practically useful for a homeowner is that this team appears to handle genuine after-hours emergencies without the usual runaround, and they've been known to advise callers over the phone before sending anyone out — ask them directly about after-hours availability and rates before you need them urgently.
Their work
What it's like working with them
Based on a sample of Google reviews (9 total)
“He fixed our motor homes electric issues quick!”
What they help with
Based on what their customers hired them for
How they stack up
Context from 345 electricians in Townsville
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Lex Electrix
With roughly 25 years in the trade, Lex Electrix runs a team rather than a solo operation — reviews name at least three electricians by name, each handling different types of jobs. Steve appears to be the primary face for emergency callouts: multiple customers credit him specifically for responding to urgent situations, explaining faults in plain language, and working through fixes methodically until the problem is fully resolved. Jason is praised for reliable, on-time service on standard jobs and works alongside an offsider named Jet, suggesting the business can dispatch a two-person crew when the scope calls for it. One review stands out for a reason beyond typical praise — a customer called at an unusual hour for a job Lex Electrix would not normally take on, and they helped anyway, which points to a team willing to bend their own rules when a homeowner is genuinely stuck. Another customer noted that before coming out, the team gave phone advice to check whether a visit was even necessary — a small detail that signals they're not chasing call-out fees for the sake of it. They've also handled motorhome electrical issues, which sits outside the standard residential scope and suggests some comfort with 12V or non-standard electrical systems.
Best for: urgent after-hours electrical emergencies in Townsville, homeowners who want a technician to explain faults clearly before and after the work, and unusual or out-of-scope electrical jobs that other electricians may decline.
Location
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Claim This Profile — Free →Common questions about Lex Electrix
Does Lex Electrix offer after-hours or emergency callouts?+
Yes — multiple reviews specifically mention after-hours emergency responses, including at least one job done late at night. Steve is the technician most frequently named in emergency contexts, and customers describe him as calm, thorough, and good at explaining what's happening. Before dispatching, the team has been known to give callers phone tips to check whether a visit is actually needed, which can save you money. Confirm current after-hours rates directly with them before an emergency arises.
Who are the main electricians at Lex Electrix and what are they known for?+
Reviews name three team members: Steve, Jason, and Jet. Steve is repeatedly mentioned in connection with emergency and urgent work — customers credit him with clear explanations and working methodically until the fault is resolved. Jason is praised for punctuality and quality on standard jobs, and works alongside Jet as a two-person crew. The business appears to be a small company rather than a solo operator, so job allocation likely depends on scheduling rather than your choice.
What types of electrical work does Lex Electrix handle?+
Reviews mention residential fault-finding, emergency electrical work, and motorhome electrical repairs — the last of which is outside the typical scope for a standard residential electrician. One review notes they took on a job they wouldn't normally do, suggesting some flexibility. Their Google business categories list them as an electrician and general store, though the practical focus based on reviews is electrical services. For specialist work like switchboard upgrades or new builds, it's worth calling to confirm they handle your specific job type.
What do customers say about Lex Electrix's communication and transparency?+
Clear communication comes up consistently — Steve in particular is praised for explaining problems before and after the work, and for putting customers at ease during stressful situations. One customer specifically noted that the team offered phone guidance before coming out to ensure the visit was actually warranted, rather than just billing a call-out fee. Reviews don't mention pricing in detail, so you should ask for an upfront estimate when you call. The pattern across reviews suggests they're straightforward rather than salesy.
Is Lex Electrix a good choice for urgent situations where I can't wait until business hours?+
Based on the reviews available, this appears to be one of their genuine strengths. Customers describe getting help late at night and during electrical emergencies, with the team arriving promptly and working until the issue was fully resolved. One reviewer notes they helped with a job they wouldn't typically take on at an unusual hour, and another says they'll never use anyone else after an emergency experience with Steve. With only 9 total reviews to draw from, this impression is encouraging but not exhaustive — confirm after-hours availability and any surcharges directly before you need them.