Rolly’s Electrical
Customers name Ashley, Kym, Nicholas, and Ben — a rare sign of a team where each person leaves an impression.
Ashley personally quoting larger jobs and Kym handling the admin end is a structure that clearly works well when it's firing. A smaller cluster of reviews — three in the sample — raised concerns about invoices arriving without itemised breakdowns and charges that differed from what was agreed verbally on-site; two of those cases were eventually resolved, but it took persistent follow-up from the customer. If you're engaging Rolly's for anything beyond a straightforward job, it's worth asking for a written, itemised quote upfront and confirming in writing before any variation work starts. Recent reviews are averaging meaningfully higher than earlier ones, which is a useful signal that the experience is trending in the right direction.
Their work
What it's like working with them
Based on a sample of Google reviews (70 total)
“turn up on time, get the job done and tidy up afterwards”
“Kym in the office made sure the paperwork was easy to understand”
“unexpected power outage Rollys Electrical came to the rescue”
What they help with
Based on what their customers hired them for
How they stack up
Context from 345 electricians in Townsville
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Rolly’s Electrical
Ashley (often called Rolly) leads this Townsville-based electrical company that covers a broad scope — solar system design and installation, split and ducted air conditioning, switchboard work, three-phase power, test and tag, and general residential and commercial electrical. Ashley personally handles quotes on larger jobs and is specifically praised for translating technical options into plain language, while office manager Kym coordinates scheduling and paperwork and is called out by name for making the admin side — permits, solar approvals, finance — smooth and easy. Technician Nicholas is mentioned for creative problem-solving on challenging commercial fitouts, and Ben is noted for fast, affordable air conditioning repairs. The crew services not just homes but investment properties, commercial premises, and even Magnetic Island, making them a practical option for landlords or business owners managing multiple sites. Where the business consistently earns its strongest praise is on bigger, multi-trade jobs: customers who've had solar and air conditioning combined, or full shed wiring with solar on top, repeatedly describe the installations as neat, tidy, and priced fairly — with several noting they've eliminated their power bills entirely after solar installs. Recent reviews have trended noticeably higher than earlier ones, suggesting the team has tightened up its execution over time.
Best for: combined solar and air conditioning installs across residential or investment properties, urgent same-day electrical callouts, and commercial or workshop electrical fitouts requiring multi-trade coordination.
Location
Often needed together
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about Rolly’s Electrical
What types of jobs does Rolly's Electrical handle — residential, commercial, or both?+
Rolly's works across residential homes, investment properties, commercial premises, and workshops. Reviewers include martial arts studios, offices, sheds, and even properties on Magnetic Island, so they're comfortable with varied site types. Ashley personally attends larger quotes regardless of property type. If you're a landlord or business owner managing multiple sites, several reviewers specifically mention using Rolly's across their whole property portfolio.
Does Rolly's do emergency or after-hours electrical callouts?+
Yes — multiple reviews describe same-day or after-hours responses to urgent situations, including a Friday afternoon power outage attended within a couple of hours and a Christmas period air conditioning emergency resolved quickly. One reviewer also notes the team made time for an urgent hot water repair when they were already flat out. Response availability will vary with seasonal demand, so calling directly is the best way to gauge current lead times.
What do customers say about pricing at Rolly's Electrical?+
The majority of reviewers describe pricing as fair and competitive, with several noting Rolly's came in below other quotes — particularly on solar and air conditioning installations. A smaller number of reviews flagged invoices that exceeded the quoted amount without prior itemised explanation, and in those cases resolution required customer follow-up. The practical advice from the review pattern is to request a written, itemised quote and confirm any variation work in writing before it proceeds.
Who are the key people at Rolly's Electrical and what are they known for?+
Ashley (the owner, also known as Rolly) is praised for being knowledgeable, friendly, and thorough on initial quotes for larger jobs. Kym in the office is specifically called out for making the admin side — scheduling, paperwork, and solar approvals — easy to navigate. Technician Nicholas receives a mention for creative problem-solving on a complex commercial data cabling job, and Ben is noted for a fast, affordable air conditioning repair. The crew generally includes apprentices, which one reviewer noted positively as a sign of investment in the trade.
Is Rolly's Electrical a good fit for solar installation?+
Solar is one of the services most frequently mentioned across the reviews, covering both residential and commercial installs of varying sizes — including a 15kW three-phase system on a shed. One customer reports paying no power bill since their system was installed, and another notes the process from quote to approval paperwork was fast and straightforward. Kym in the office is specifically mentioned for handling the solar paperwork clearly. If your home is newly purchased and average usage data isn't available, reviewers suggest Ashley can still recommend an appropriate system size.