PHAN'S Landscaping Townsville
Competitive pricing on turf and irrigation installs in the Townsville area.
That's too consistent across a small pool to dismiss. Only 3 total reviews exist for this business, which means there's very little data to balance against these accounts, and the available picture is skewed heavily negative. Before booking, ask Steph directly how he handles warranty callbacks and get any rectification commitment in writing — that's the specific gap these reviews flag, and it's the most practical thing to clarify upfront.
What it's like working with them
Based on a sample of Google reviews (3 total)
“irrigation system was not reaching all of the yard”
“storm water was installed with no fall”
What they help with
Based on what their customers hired them for
How they stack up
Context from 264 landscapings in Townsville
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About PHAN'S Landscaping Townsville
Run by a sole trader named Steph, this Townsville-area landscaping operation offers installation work that spans turf laying, irrigation systems, and stormwater drainage — the kinds of jobs that require multiple trades to coordinate correctly. Based on the available feedback, the irrigation and drainage work is where problems have emerged: reviews describe systems installed without adequate fall on stormwater lines, irrigation that doesn't reach the full yard, and uneven ground left after turf installation. Steph is the single point of contact, which means scheduling and follow-up both depend entirely on his availability — and when jobs have needed correction, customers report difficulty getting him to return. The price point has been noted as acceptable, which suggests competitive quoting, but the post-installation support appears to be the gap between what's promised and what's delivered. For homeowners considering straightforward, low-stakes landscaping work, this trade-off may be manageable — but anyone undertaking irrigation, drainage, or levelling work requiring precise installation should weigh that carefully before committing.
Best for: homeowners seeking competitively priced turf or basic landscaping quotes who are prepared to closely oversee installation quality and manage their own follow-up if issues arise.
Location
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Claim This Profile — Free →Common questions about PHAN'S Landscaping Townsville
Who runs PHAN'S Landscaping and will the same person do my job?+
The business is operated by a sole trader named Steph, who appears to be the primary — and likely only — person handling jobs. Reviews address him directly by name when describing both the original work and follow-up contact. Because it's a one-person operation, your experience will depend entirely on Steph's availability at the time of your job.
What specific landscaping services does PHAN'S Landscaping offer?+
Based on what customers describe in their reviews, the business takes on turf installation, irrigation system setup, stormwater drainage, and yard levelling. These are the services explicitly mentioned in the available feedback. Whether they offer additional landscaping work like garden design or retaining walls isn't clear from the data available — confirm the full scope directly with Steph before booking.
What do customers say about PHAN'S Landscaping's pricing?+
One reviewer noted that the business is 'acceptable from a price point,' suggesting competitive rates relative to other operators in the Townsville area. However, this was mentioned alongside significant concerns about workmanship and follow-up, so pricing alone may not be the best basis for a decision. Get a written quote that includes any warranty or callback provisions before work starts.
Does PHAN'S Landscaping come back to fix problems after installation?+
This is the most consistent concern in the available reviews. Both customers who left feedback report that after contacting Steph about installation problems — including damaged pipes, dead turf, irrigation failures, and drainage issues — he did not return to make repairs despite multiple phone calls and promises to do so. With only 3 total reviews on record, this pattern carries significant weight. Ask specifically about the rectification process and get any guarantees documented before you commit.
What areas does PHAN'S Landscaping service?+
The business is based in Condon, QLD, which is a northern suburb of Townsville. Reviews don't mention specific suburb coverage beyond the Townsville region, so if you're located outside the immediate area, it's worth confirming travel coverage directly with Steph before arranging a quote.